I explained how I currently had no progression/very limited progression in my previous job. And that I wanted a better progressive opportunity. I also explained that I wanted to travel more and be in a positive working environment with fun people. I wanted to go into either customer service or sales assistant as I am very sociable.
Customer service is about giving the customer exactly what they want and go the extra mile to exceed their expectation. For example, when I worked in retail I experienced a customer who was unsure about the item they wanted. Taking initiative, I helped by reassuring them that there is no pressure, no rush. After a few seconds, the customer made the decision to purchase the item. I told the customer that I'll get the item ready for them straight from the stockroom instead of the one on the shelf.
I was involved in a group presentation, as part of my final project, at university. This was a group of 5 people including myself. As I could sense the awkwardness in the group, due to everyone not knowing each other, I made a first step and suggested that we each go round in a circle and introduce ourselves to the group. This way I thought everyone will feel a little more comfortable to engage with one another.
I answered the question with enthusiasm and a convincing dialectic linking my research experience with the job. The job was not as advertised. I looked at reviews online and even if I was invited to the next stage the exact following day I did not go because they were looking for people to stand around in the streets of London for 8 hours regardless of the weather and harass people nearby to give money to the companies represented. Extremely unprofessional and a waste of a degree, bad advertisement. Definitely, avoid!