Customer services representative Interview Questions | Glassdoor.co.uk

Customer services representative Interview Questions

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Soft skill question - tell me about yourself ?

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I gave them a little history about myself

Tell what online customer experience do you have in relation to e-commerce?

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Tell me what you know about Audiable?

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Are you interested in working in Aegon?

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Describe a time you stood your ground for what was right

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No difficult question really but interviewer was calling from cell phone and reception was very bad, I mentioned a few times but she carried on.

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Tell us about a time you challenged a decision made by your recent employer. Why did you do it? What was the outcome?

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Tell me about your customer service experience. Give a example of your call centre experience with your previous employers.

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What made you want to apply for the role?

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Where do you see yourself in 5 years?

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