Customer Success Manager Interview Questions | Glassdoor.co.uk

Customer Success Manager Interview Questions

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20 minute presentation pitch

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presented (role play) with visuals

How to build strategic frameworks for customer success.

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What would you do if we win a deal for a project that need has a non negotiable deadline and the team/company cannot meet the deadline?

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What is key in managing a customer situation?

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What are you looking for in a working environment?

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Previous experience, what would you bring to the team? Why do you want to work at Tableau?

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What would your ideal manager be?

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30mins starts with Process: availability that kind of stuff. What do you know about us. In your own words summarise/ explain what we are /do

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If we asked previous customers a bad thing about you, what would they say?

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If you were a manager at Samsung in which technologies you suggest that the company must invest?

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