Hi There. Thanks for your feedback. The process for that role was very competitive as Customer support is vitally important to our team. Sorry it took too long to get back to you - we will ensure that we improve on that in future. All the best with your job search.
Think you self lucky. I had the unfortunate experience of working for 8 months for a really disagreeable bully. I am out now but despite his behaviour he was,still there until recently!!!! Luckily for the rest of team he went one morning... The most horrible experience in my life working there... my his camel has a thousand fleas !!!