Department manager Interview Questions

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Walmart
Department Manager was asked...17 February 2019

Tell me about a time you went above and beyond for a customer.

4 Answers

I special ordered items that customers have been asking for.

Do anything in my power to help satisfy the customer because they are right

I will go out of my way to make sure that a customer has a smile on their face and the product they need Less

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Burberry

Why burberry?

3 Answers

I want to work here to further enrich my future and work efficiency

I have previously worked with Calvin Klein jeans, French connection UK, Mercedes Benz and marina home interior these all were luxury brands and burberry is know as a luxury brand and I would wish to work with this brand as it also teaches a lot of fashion knowledge Less

Read about the company heritage and current market position.

Neiman Marcus

Where do you see yourself in the next five years?

3 Answers

What are your salary expectations?

I see my self as a store manager

I can see myself using my knowledge and applying it towards the company

Lowe's Home Improvement

Tell me about a time you put together a plan for a project or work assignment.

3 Answers

While I was a sheet metal mechanic my boss asked me to come up with a plan and schedule to install 14 6' diameter exhaust fans. I started by recruiting 4 dependable guys I knew would help and not hinder the install. I decided to hang the fans using a series of chain falls to lift the fans and pull them into place at the same time. After we had the fan in place we fastened it with bolts to the side of the filter house and hung it from 1/2 " threaded rod. Complete success. Less

When i worked construction

As Csa 4 I was feeling in as a department manager while he was on vCation we had numerous resets where do I left specific assignments to do why I wasn't there and verified when I came back to work to make sure we meet I deadline Less

Lowe's Home Improvement

No difficult questions. They will be focused on customer service, so have stories ready to tell about actual situations you have been in. For example, you will be asked if you encounter a dissatisfied customer how you will handle the situation. Always answer the question with a story, don't try to make something up. Don't answer with " this is how I would handle it", answer with " this is how I handled it and tell your story.

1 Answers

my name is surender sharma

Arrowhead Pooper Scoopers

how have dogs and cats impacted ur life? How have those schemes changed on to? How u growe b better people

3 Answers

Dog is better of me

Make my moody to happy

Make my moody to happy

RDO Equipment Co.

If you were asked to do somthing that you considered immoral or unethical by your direct supervisor how would you handle it. Have ever had this happen and how did you handle it . Describe in detail step by step the action you took to resolve the situation.

2 Answers

I would simply tell the person I can not follow through with this request, even if it meant limiting my ability to move up or getting fired. Honest &transparent is the only way to conduct business. Less

I brought the subject of my concerns to my direct supervisor . I expalined how I viewed the situation and asked if there was other variables that would change my outlook. He told me to do as I was told or he would have someone else do it. I told him I disageed with the decision. I went to the store manager and we all sat down to talk abou the situation . The store manger agreed with my view of the situation and asked my manger to handle it correctly even if it meant losing money on this deal . Less

J Sainsbury

what were the negative issues raised from your last companies performance review.

1 Answers

be honest as they will question how you are addressing them and silence or being unprepared will tend to sound 'made up' Less

Lowe's Home Improvement

Tell me about a time when you had a difficult customer and how your handled it.

2 Answers

Apologize and proceed with the steps to qualifying the customer and seek what needs of why the customer is shopping in your store and or dept Less

Made sure I asked the right questions and remained calm and professional

Lowe's Home Improvement

Describe a time you and your manager, or a peer, had a major difference of a opinion on how something should be done.

2 Answers

This is a tricky question. It's best to answer this question as carefully as possible. You don't want to appear combative or problematic for the chain of command. In the past, I've given mild cases of where my direct supervisor and I had a mild disagreement. You want to give an answer that disagrees, but is respectful for the chain of command. For example: while working on the stocking team for a competitor, my manager asked for my second opinion to place a lax employee in plumbing to help another co-worker stock that area. I told him that I didn't think that was a good idea because the problem co-worker liked to talk to the other one without getting any work done. I had observed that the problem employee had better results working alone, and so I told this to my manager. However, I added that he was the supervisor, and ultimately I would be fine with his decision. My manager said that he would try it his way for a couple of weeks and if that didn't work we would try things my way. He came back to me in that time and said that I was right. The problem employee was then placed in a department that usually could be worked by one employee without any issues. Less

When I was a sheet metal installer my boss man babe me a set of drawings and took me to the kitchen area at Forman high school. I was instructed to hang 4 kitchen hoods and the steel duct work to tie in to the exhaust fans. My boss told me to hang the hoods which were made of stainless steel with two duct jacks. The jacks were only rated to lift 300 lbs each. I told him we should use chain falls because they were rated to lift the 1000 lb hood. He demanded that the lifts would work and instructed me to proceed. So I did. Me and my helper got the hood positioned in the jacks and started to lift the hood and got it about 4 foot off of the ground and the cable snapped on one of the jacks. After I made sure everyone was ok I reported the incident to my boss and asked if I could use the chain call as I has asked initially. He gave the ok and we hung the hoods without anymore incident. Less

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