Customer service representative Interview Questions in Edinburgh, Scotland | Glassdoor.co.uk

Customer service representative Interview Questions in Edinburgh, Scotland

68

customer service representative interview questions shared by candidates

Top Interview Questions

Sort: RelevancePopular Date

What kind of relationship did you had with your previous colleague?

1 Answer

Definitely friendly, we use to help each other during the time of work when someone was struggling, more over we often meet each other out form the work time.

Tell me a time you had to deal with a difficult customer.

1 Answer

tell me about a time when you worked aa part of a team

1 Answer

How you prioritize your workloads?

1 Answer

Role Play, Presentation and a Panel Interview.

1 Answer

Give a time you have worked as part of a team to reach a common goal or target?

1 Answer

Tell me about the time when you had to deal with difficult situation? Tell me about the time when you gave an excellent customer service?

1 Answer

Why do you want to work there?

1 Answer

Background and technical questions - some reading material was provided through the recruiter however it looked hugely out of date. No competency and soft skills related questions were asked. Interviewers seemed to be more interested in knowing if you knew the industry jargon - which can be learnt easily on the job.

1 Answer