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entry level claims adjuster Interview Questions

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Allstate
Entry Level Claims Adjuster was asked...13 September 2016

How did you handle a irate customer

1 Answers

When handling a call with an irate customer, first thing I do is to remember that they are not mad at me but at the situation in place. I try to put myself in their shoes and recognize their concerns. It is easy to forget that we are dealing with human beings when taking so many calls at day but I take special care of this customers because something is happening in their life to make them act this way. Less

Nationwide

What is your greatest strength?

1 Answers

I can bench press two Buicks

Allstate

Tell me about a time you have had to change course after an original plan.

1 Answers

Gave example of a school club project.

Allstate

Tell me about a time you went above and beyond your normal duties.

1 Answers

check the facts of the case and determine liability

GEICO

Why auto damage

1 Answers

I like working with consumers

Allstate

Tell me about a time where you had to work with a customer to find out exactly what they needed.

Allstate

Tell us about a time where you had to deal with a difficult customer?

Allstate

Tell us about a time where you messed up? How'd you fix it?

Allstate

How do you organize your day

Allstate

Biggest decision you ever had to make.... Name a time you went above and beyond for a customer.....

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