Fraud officer Interview Questions | Glassdoor.co.uk

Fraud officer Interview Questions

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Give an example of when you've given excellent customer service.

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This question comes up on all customer service interviews. Prepare STAR examples. What was the situation, how did you resolve it, what resources and support did you pull on, what challenges did you experience, how did your response benefit the company (the customer stayed, bought more services, brought extra customers along)

Competences as outlined on here abs in description

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competency based questions which relates to the role

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Can you tell me about a time you went above and beyond for a customer?

Can you tell me about a time you worked as part of team?

When was a time you had to follow strict rules/procedures?

18 of 8 Interview Questions