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Home service field engineer Interview Questions

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Assessment centre - Strength Based interview, you have a questionare you fill out , eg - i am bery pssionate about helping others

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There are around 8 questions , do not just tick , answer why you feel you are this and be prepared to give examples

Phone - Why do you want this role, why are you passionate about it and why do you want to work for sky?

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“Can you give me an example of when you....” Showed outstanding customer service Had to overcome a problem at work

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Explain a time when you have overcome something challenging, either work or personal.

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Think of a time you made a mistake at work and what gappened

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Assessment Centre- You get given a list of jobs split into AM, PM and Any time. You have a start time & a map of your jobs. You have 15 minutes to put these jobs in order to plan your day using the map and job points

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Phone - What health & safety issues could be associated with your role and what hazzards should you expect to encounter

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Name a precious time I have shown good customer service skills

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Give me an example where you solve the problem. What was the problem and what did you? Give me an example of customer service? Give me an example where you carried out Health & Safety procedures?

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Assessment Centre - Group session split into groups , you get a bag of mechano sets & haveto build a model as a team. Then without looking you have to explain exactly how you built it & they haveto copy

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