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Home Service Field Engineer Interview Questions

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You get given a diagram of a house, a few points where a dish can be installed. Some hazzards that could affect your job & a list of satalite specifications (what the rules are about applying the satalite). You then have decidebwhere tonput the dish, trail the wire and why. Then the assessor plays the role pf the customer , you haveto explain why you want to put it & how to get rid of the hazards

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This is upto you if you read the instructions its not too difficult , its mainly too see how you react to customer questions & explain the benefits of where you want to put it

Assessment Centre - Group session split into groups , you get a bag of mechano sets & haveto build a model as a team. Then without looking you have to explain exactly how you built it & they haveto copy

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Assessment centre - Strength Based interview, you have a questionare you fill out , eg - i am bery pssionate about helping others

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Assessment Centre- You get given a list of jobs split into AM, PM and Any time. You have a start time & a map of your jobs. You have 15 minutes to put these jobs in order to plan your day using the map and job points

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Phone - What health & safety issues could be associated with your role and what hazzards should you expect to encounter

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Name a precious time I have shown good customer service skills

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Explain a time when you have overcome something challenging, either work or personal.

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Phone - Why do you want this role, why are you passionate about it and why do you want to work for sky?

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Phone - Explain why you are passionate about Health and safety & a time where you have taken it into consideration or put it in place

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Give me an example where you solve the problem. What was the problem and what did you? Give me an example of customer service? Give me an example where you carried out Health & Safety procedures?

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