Mortgage Advisor Interview Questions | Glassdoor.co.uk

Mortgage Advisor Interview Questions

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Mortgage advisor interview questions shared by candidates

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What would you do if a customer was upset ?

1 Answer

Give them a higher rate and make them happy

Why do you wish to leave your current employer?

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There wasn't really one to be totally honest as the interviewer was quite laid back and asked relevant questions to the role whilst explaining what the company do and are.

1 Answer

Tell me about a time you had to form relationships with people from different teams.

What do you know about mortgage advising, why do you want o be a mortgage advisor.

1 Answer

Why NatWest? Why you? Role play customer scenario based on 20mins customer scenarios about a mortgage. Going above and beyond. Adapting to new changes

1 Answer

Tell me about a time you exceeded customers expectations.

Description of the specific steps of a process you should follow in a special case

1 Answer

Tell me how you handled provided excellent customer service

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