Mortgage consultant Interview Questions | Glassdoor.co.uk

Mortgage consultant Interview Questions

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What would you do if a customer was upset ?

1 Answer

Give them a higher rate and make them happy

Why should we hire you?

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Tell me about yourself. Why do you want to work for HSBC? Several competency questions 1. Tell me about a time when you have work in team - how you resolve conflict of interest 2. Tell me about a time when you have to complete a written report to influence certain stakeholders 3. Tell me about a time when you have to use your judgement/ decision marking skills 4. Situation when you have handle a difficult colleague/ customer

1 Answer

How would you go about underwriting a mortgage application

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What's is your greatest weakness

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Salary max £35k, are you interested

1 Answer

Time you've handled more responsibility?

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Mention a time when you have had to provide customer service to a customer without understanding their needs.

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Tell me something unusual about yourself

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competency based and personality

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