O2 customer service Interview Questions | Glassdoor.co.uk

O2 customer service Interview Questions

25

o2 customer service interview questions shared by candidates

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How to boost Sales How interested I etc

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Acted extremely enthusiastic

they ask general questions around work experience, past roles and they ask you to pitch a package based on information they provide.

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Questions regarding my previous employment, times I found previous jobs challenging and also asked questions like "What would you do if..." or "Explain a time when..." etc.

1 Answer

Why do you want to work for o2

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How would you react to an angry customer?

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Previous experience, Customer service questions like what to do with situations like no products in store, long queues, store standards.

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What Excites you about Technology

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Tell me about yourself

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Give me an example of a time you sold a customer a product or extra service

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1, Customer service experience? 2, Selling or customer service over the phone experience? 3, What would you do if it's close to the end of the month and you haven't hit your targets?

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