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O2 sales advisor Interview Questions

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they ask general questions around work experience, past roles and they ask you to pitch a package based on information they provide.

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Provided the best package for which the customer needed

Questions regarding my previous employment, times I found previous jobs challenging and also asked questions like "What would you do if..." or "Explain a time when..." etc.

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Why do you want to work for o2

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Previous experience, Customer service questions like what to do with situations like no products in store, long queues, store standards.

1 Answer

Give me an example of a time you sold a customer a product or extra service

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1, Customer service experience? 2, Selling or customer service over the phone experience? 3, What would you do if it's close to the end of the month and you haven't hit your targets?

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Describe a new idea you have implemented and how did you do it ? What was the result ? Did you face any resistance from your manager ?

How would you describe the best approach towards your customers ?

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