Operations Manager Interview Questions
Employers want operations managers with the leadership, managerial and interpersonal skills to effectively manage daily operations, evaluate operational costs and make personnel decisions. Be prepared to discuss your management style as well as your experience of handling conflicts and motivating teams to meet deadlines. You should also be ready to answer operational questions such as how you would improve processes to cut costs. A bachelor's degree in management or a similar field of study is required, with a master's degree being ideal.
Top Operations Manager Interview Questions & How to Answer
Here are the three top operations manager interview questions and tips on how to answer them:
Question No. 1: What skills do you consider essential for success in this role?
How to answer: A few obvious examples include leadership, communication, quick thinking and problem-solving. Describe your background in these and how you've employed them to manage changes and interact with all levels of an organisation. It is important to place emphasis on how you have been successful in the position.
Question No. 2: What are some of the tasks you have handled as an operations manager?
How to answer: An operation manager's tasks are plentiful, so choose a handful from your experience that stand out for you. Examples include hiring, training and managing employees; overseeing quality assurance applications; strategising process improvements; overseeing accounts payable and receivable, etc. Make sure you prioritise tasks that align with the job description.
Question No. 3: How do you handle budget planning, step by step?
How to answer: Although this requires a detailed response, keep it concise. Describe the budgeting model(s) you use (static, zero-base, flexible, etc.) and how you use it/them to estimate expenses, sales, cash flows and asset replacement.
From the in-person panel interviews: - Uber is opening up a city remotely (i.e. Milwaukee will be operated out of Chicago). How would you make the drivers in Milwaukee feel equal to the drivers in Chicago. This was maybe the worst, most vague question of them all. - Uber drops you in a new market (i.e. Oklahoma City) and says you have two weeks until we open here - go! What do you do? - Say an Uber black car driver makes $30/ride with a 20% commission. How do you convince him to upgrade to a new made up service UberSuper with a 25% commission? What costs will the driver incur in upgrading. How much more will he have to make each week, etc. Note: it's not enough to just walk them through mentally how you'd do this, be prepared to do the math on the fly. Very annoying. - An Uber competitor opens in your city with unlimited cash capital, if you were them how would you steal Uber's customers? If you were Uber how would you convince drivers not to leave?
18 Answers↳
Antonio, Sandro - hope you guys get good luck ... check your email for some hot man-on-man adult newsletter signups. +1 No_Cheating! Less
↳
I confirm it is the same test... it is really hard..., thanks god I prepared before with.. try www.uber-analytical-test Less
↳
Anyone have any ideas on how uber makes drivers in Chicago and Milwaukee feel equal? Less
If I handed you a rubiks cube and told you that it had to be solved by tomorrow, how would you respond?
15 Answers↳
Such questions are really stupid IMHO and I feel like punching the interviewer for asking crap like this. I don't think such questions prove anything. A person can be really good at handling situations but not respond likewise and a pretentious person can do very well in such cases but do a horrible job when hired. Please interviewers stop with such questions! Less
↳
If I were asked this question I would say, "You'll have it today". How you do it isn't too important, there are literally a million ways to "solve" the rubiks cube they're handing you, it's not a cube, it's any problem they need solved, just get it done as soon as you can, wouldn't you like it if you asked someone to do something & they went above & beyond? Whether it's an inter-office request or anything else, you are always either someone's customer or vendor & this is called "giving excellent customer service". This question is begging for Excellent Customer Service. Less
↳
Anyone that asks a question of this nature is looking for a typical, corporate behind kissing answer. personally I was much more impressed with your honest answer than I would be by someone, whose nature and work ability I have no idea about, answering like someone else did on this with "You'll have it today." You could have answered with that and have not the first clue about "customer service", because it is just a brown nosing answer. To me, a good answer is honest and forthright, and I never want to just hear what the interviewee thinks I want to hear. Less
If in a room there are 10 persons and if each person has to shake hands with all other then total how many hand shakes will be there
11 AnswersIf u are running at 10km/hr and anothet person is running st 20km/hr then in which round u both will be at same point
11 Answers↳
No matter what size track they run on, they will meet at the starting line every two laps. Less
↳
With slower person's perspective, they will meet at starting point each round. Person running 10 km/hr, will complete one round, while the other person will complete two round during same time. Less
↳
Yes, with reference to the slower runner, they'll meet every round and with reference to the faster runner, they'll meet every alternate round. Less
There are 27 balls with one ball having additional weight. Total how many attempts you have to make to check all balls using a sisaw
10 Answers↳
3. group the 27 balls into3 groups of nine, weigh 2 of the groups. If one is heavier, continue with that group. If they are equal, continue with the unweighed group. Break those nine into 3 groups of 3, weigh 2 groups. If one is heavier, continue with that group, otherwise use the unweighed group. With the 3 left, weigh any two. If one is heavier, you have it. If they are the same, then it is the unweighed ball that is heaviest. You have used the scale 3 times Less
↳
3 You can guarantee the answer in 3 steps, if required. However, you no longer stand a chance of obtaining the answer in the first 2 weighings as I described immediately above. 1. Divide balls into 3 groups of 9. --> Weigh two of the groups. This will identify the heavy group. 2. Divide the identified heavy group into 3 groups of 3. --> Weigh two of the groups. This will identify the heavy group. 3. Separate the 3 balls in the heavy group and weigh. --> This comparison will identify the one heavy ball from the original group of 27. Less
↳
3 attempts - attempt 1 - divide 3 sections 9balls 9balls 9balls pick a section which is different in weight, attempt 2 - divide 3 sections 3balls 3balls 3 balls pick a section which is different in weight, Attempt-3- divide 3 sections 1ball 1ball 1ball pick a ball which is in different in weight Attempt 3 - Less
Behavioral based questions were easy to prepare for. Amazon prefers the STAR (situation, task, action, result) method to answer. Would suggestion preparing for the math flow question. I was asked the following: You have 30 associates who all work an 8 hour day, 5 days a week. 2 need to be in indirect (non-volume producing) roles. Your direct (production) rate is 150 units per hour, but you have two 15-minute breaks during the day. How many units can your department produce in a 40 hour week?
9 Answers↳
(30 - 2) associates = 28 28 associates/hour * (8 - 0.5) hours/day * 5 days/week * 150 units = 157,500 units/week However, this assumes 100% utilization all the time and this is probably unrealistic. I would then apply a reduction to efficiency to account for unexpected delays. 157,500 units/week * 90% = 141,750 units/week ... final answer. Less
↳
The correct answer is 157500
↳
This is a math question not an estimation on potential variables through sickness, breakdowns etc The answer is 157500 Less
Presentation on what my plans would be within the first 90 days
9 Answers↳
Sean did not write this review. I did and I am a genuine person who had an interview with Sean. Please do not have a go or accuse Sean of writing this review. I wrote it and it was my typo. This review is a true reflection of my experience which is the reason I felt compelled to write it as my experience with the owner was professional. Less
↳
Another fake review. If the company was so good why did you not take the role? Hmmm Less
↳
Because there was too much travel to the Pand office which I could not commit to. Leave it at that. You have obviously a grievance with this employer which is between you and them. That doesn’t mean my experience would be the same. I fact it wasn’t. Not a fake review. Get over it and yourself- move and jog on pls Less
Name a situation where you didn't know what to do and you still were able to get the job done.
7 Answers↳
No one knows all the answers, if you don't know find someone who does. Do not leave employees waiting for an answer for too long otherwise you lose credibility. Less
↳
I'll ask the manager ask a supervisor or a senior from the company he knows what they're doing and I only have to be told once Less
↳
I would say check my work surrounding or help out a team mate
100 drivers apply to uber to be a driver. X percent does not have city knowledge, y of them miss their screening meetings, z of them did not passed background check and can apply in 6 months etc etc.. Base on listed constraints, how many of them can start with Uber?
7 Answers↳
100-XUYUZ U= Union
↳
The above answers are wrong. The answer is xUy. U=Union. You do not need city knowledge to drive for Uber. Less
↳
Correction above.... It's yUz where U=union.
32 qs test
6 Answers↳
can you please send the files to my id iitb.manish@gmail,com It will be great help. Thanks. Less
↳
Did anyone actually receive the file?
↳
Hii, Can you please send the files to my id madhu.praveen123@gmail,com It will be great help. Thanks. Less