Passenger service agent Interview Questions

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Passenger Service Agent interview questions shared by candidates

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Air France
Passenger Service Agent was asked...2 June 2017

Why do you want to work for Air France?

5 Answers

They tend to hire ideally about 10 per group and yes they drug test after the interview Less

Is it by phone or email?

How long do they usually take to contact you after an interview?

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Swissport

are you going to be okay with the hours?

4 Answers

The Recruitment Department have spoken with the relevant department and a more "realistic Rota" will be used as an example in future John Lamond Less

Yes

Yes

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ATS (Airport Terminal Services)

Are you flexible

3 Answers

No, I am a full time student.

Yes i m

Yes, I am flexible

Unifi

What was a difficult time at current job

3 Answers

At the end

At the end

Conveyer belt broke at my job and we had to get cargo on the plane in half the time Less

Are you a fresher in this aviation field?

3 Answers

Yes

Yes

Yup..I'm fresher so but we have to gud confidance With your company

Celebi Ground Handling

What would you do if a passenger complains about a delayed flight?

3 Answers

Remain calm, ask supervisors about details of the flight and reason for delay.

Firstly we find the specific reason, we consent with supervisor who handling this procedure. Less

What is PSE in Celebi

Korean Air

what is Service ?

2 Answers

Service is a valuable action to satisfy a need or fulfill a demand

rolling stone

Worldwide Flight Services

why we have to hire you?

2 Answers

what is most important at work?

Because you're hiring

Air France

questions about what you would do with in various situations with difficult customers

2 Answers

Right

Right or wrong i would always apologize to customers

Swissport

General questions about me.

2 Answers

Hi is their anybody on here waiting for a call recently they did a group interview and I was chosen for a second interview and they gave me a paper about the requirements I need for the orientation and someone will call but the orientation is next week and no one called Less

Hi recently they did a group interview and I was chosen for a second interview and they gave me a paper about the requirements I need for the orientation and someone will call but the orientation is next week and no one called Less

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