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Patient services advisor Interview Questions

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What do your parents do?

1 Answer

Lawyer & Food Buyer

What do you know about us?

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What do you know about Optical Express?

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How would you overcome the objective if a customer could not afford to pay for their lens treatment or did not want to pay that much money.

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- Sales Techniques - Motivation to change career path

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Give me an example of when you had to deal with an angry person?

How well do you work in a team? Tell me a time you had to deal with an angry customer, what did you do? Run me through your CV What do you know about Clementine Churchill Hospital? How would you deal with an angry patient?

Competency based questions like tell me a time you had a target to achieve, how did you do this and what was the outcome?

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