Personal banker interview questions shared by candidates
"explain a time when you have gone beyond for a customer, what did you do?" "explain a time when you delivered quality customer service, how did you do it, how was the conversations conducted" "what is your definition of quality customer service" "how do you know when you have provided great customer service" "how do you deal with disappointment" "what skills do you possess that could be transfers to the senior pb role" "what is the most enjoyable thing about your present job and what do you least enjoy?"
Why Santander? Why PB position? What makes you ideal for the position? Give me an example where you have provided excellent customer service. Give me an example where you had to deal with a tricky customer.
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