Product Support Interview Questions
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Product Support interview questions shared by candidates
What do you want out of your job role?
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Changing and stimulating environment.
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What was the logic question ?
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There are 3 bags of balls but are all labelled incorrectly. There’s green, red and a mixed bag. What’s the least amount of balls you have to take out to be able to correctly label them. (The answer is 2). Less
What was the biggest mistake you made at work? How did it happen? What did you learn from it? How would you handle if faced with same scenario tomorrow?
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I covered for another employee who did not actually call into work after being 90 minutes late. He ended up getting fired for doing it again Less
A question that I have seen several times with regard to Palantir: You have an array of integers where each integer has a duplicate somewhere in the array, apart from one. How would you find the non-duplicated integer? How many times would you need to iterate through the array given your solution (didn't need to know Big O notation)?
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Much more creative method: XOR each element in the array, the result will be the non-duplicate element. Less
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Initialise empty set. Iterate through the original array. If the integer exists in the set, delete it from the set, else insert it into the set. At the end, you will end up with the one non-duplicated integer sitting in the set. Less
How will you get the count of all cities?
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Group by country
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There's quite an extended back and forth in actual interviews for questions like this, so there's no real replacement for actual practice. The Prepfully Comscore Product Support Analyst experts have actually worked in this role, so they're able to do a propermock, which really puts you through the paces and lets you assess your readiness level. prepfully.com/practice-interviews Less
Would you say you prefer to work in a team or Individually?
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I was quite honest. I advised them that i am quite flexible with both and enjoyed it. I alluded to the fact that working in a team allows for a broader knowledge sharing. But also, working alone allows for independence and growth. Less
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i prefer to work in a team as together everyone achieve more
Do you prefer to communicate in person or via email? Why?
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Kind of weird question, probably a best fit question.
