Product support manager Interview Questions
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Product Support Manager interview questions shared by candidates

How would you release stress from the team
1 Answers↳
Provide options to relax, play ping-pong, shower, or nap


Standard competencies based questions (what are your strengths etc.) however this one did stick out - What`s your preferred management style?
1 Answers↳
I said that I am flexible and adapt quickly to all styles based on companies preferences and thrive on feedback however if I am to name my preferred style that would be chain management over micro management due to lack of mutual trust between employer and employee. Less

The first question was why would you leave current organization when you have got promoted
1 Answers↳
Does the interviewer or Sprinklr expect someone to leave a company just because he/she does not get promoted? Although my reply was that this role was exciting and my ambition was towards moving ahead with the product support role. Less


Tell me about your experience as a support manager.
1 Answers↳
13 years as a Product Support Manager for a mid sized software vendor.


Past experience
1 Answers↳
Sample answers they provided: • Spent 8.5 years at Broadridge, managed projects and clients in IT o did custom development, SI projects, back office conversions • then went to NFL—finance products for consumer • In her current role, she mostly runs projects doing client conversions of back office financial applications • In all of her roles she has tried to find ways to make product bigger, better, more efficient Less