Reservations agent Interview Questions | Glassdoor.co.uk

Reservations agent Interview Questions

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I was asked if I was willing to relocate if necessary, as the company has 40 properties in UK and Ireland and career progression means that the employee might have to switch between properties occasionally.

2 Answers

I was more than willing to relocate. In fact that was a major benefit for me as I feel that I am slowly priced out of London and feel I might have to move soon.

Can apply all nasional ?

Q: What are your greatest skills?

1 Answer

When have you delivered outstanding hospitality?

1 Answer

Nothing special, experience, knowledge of languages

1 Answer

Give examples of excellent customer service from your experience

1 Answer

Nothing unexpected or out of the ordinary, standard questionnaire.

1 Answer

What do you know about Diamond Resorts?

1 Answer

Describe how you deal with a difficult situation

1 Answer

How do you deal with complaints?

1 Answer

Why do you want to work in Reservations, and how would your previous experience help?

1 Answer
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