restaurant manager interview questions shared by candidates
How to deal with customers when they are wrong but you still need to keep them happy
If is a problem about quality of food,from first must starting apologising, then speaking calm to the customer, trying to find out what unpleasantness he has making one good offer in exchange of mestike
In the resturants and hotel field 'the guest is always right'so keeping that in mind do what is the best thing in occation.
Recruiter wanted to keep the conversation firmly on Dishoom and didn't ask me anything about my management style, how I have managed to achieve success with various companies or anything relevant. I prepared all day long and was given just 20 minutes of her time. It became clear after a few minutes that she hadn't read my CV as she was unaware of anywhere I had worked. Very disappointing and unprofessional.