Service Desk Analyst Interview Questions |

Service Desk Analyst Interview Questions


Service desk analyst interview questions shared by candidates

Top Interview Questions

Sort: RelevancePopular Date

Can you follow a procedure?

1 Answer

I answered yes and gave an example but the interviewer kept asking me this question over and over.

11/15 technical questions + work enviroment questions

1 Answer

Simulated technical call

1 Answer

Many personality questions, less technical simple high-level questions.

1 Answer

What do I know about Capgemini

1 Answer

How would you deal with a customer that calls up for assistance on a product that you have no knowledge on, the person who does is busy with a call, and the customer has rang up many times and has not received a reply, yet needs to sort out the problem urgently?

1 Answer

why should the company employ you

1 Answer

Typical technical grillings with side order of personal interest questions.

I was asked to give some examples where I have gone above and beyond the call of duty in order to keep a customer happy and exceed their expectations.

110 of 114 Interview Questions

See Interview Questions for Similar Jobs