Service Desk Analyst Interview Questions | Glassdoor.co.uk

Service Desk Analyst Interview Questions

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Service desk analyst interview questions shared by candidates

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Questions were tell us about yourself then about competency questions, how the lack of resources affected the quality of service being provided, benefits of working in team, dealt with a difficult situation etc.

Discuss experiences with dealing with complaints

A customer calls about a computer not switching on, what questions do you ask?

What changes, if any, have you implemented in previous roles?

Interview was very smooth and complete. Competency questions asked, skill based interview and availability.

General questuons on my career and experience

1 Answer

General questuons on my career and experience

4 Answers

What are you looking to gain from a position like this?

What do you currently do in your current role?