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Service Desk Analyst Interview Questions

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Service desk analyst interview questions shared by candidates

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Tell me about a time where you have dealt with a difficult situation and how did u overcome it

There are many questions from start, on the telephone, one-to-one interview, assessment and even once you are on board. If you are not communicative this is not the place to be.

Where do you see yourself in 5 years time?

1 Answer

Questions were tell us about yourself then about competency questions, how the lack of resources affected the quality of service being provided, benefits of working in team, dealt with a difficult situation etc.

How would you find a needle in a hay stack?

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Rate your technical skills 1-5

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Interview was very smooth and complete. Competency questions asked, skill based interview and availability.

General questuons on my career and experience

1 Answer