Technical Support Engineer Interview Questions | Glassdoor.co.uk

Technical Support Engineer Interview Questions

107

Technical support engineer interview questions shared by candidates

Top Interview Questions

Sort: RelevancePopular Date

- Went to their office in London, it looks very nice but I think the space is somehow not that big. - There was lots of questions related to packet flow in network, make sure you understand the packet flow and ICMP works. There were also questions about VLANS, STP, Trunking, 802.1q using white boards. This process took about an hour. - Then I had another hour with one of the manager which was more like to know my personality.

1 Answer

- Answer well, but they want someone with at least two years’ experience.

What was the biggest mistake of your life?

1 Answer

- I was sent "homework" :How I would proceed if a case was escalated to me in my first week with error message "internal server error" (it was a specific, but a catch all message). The message could not be found in the error logs by 1 level support.

1 Answer

Essentially how emails work

1 Answer

It's is about for all IT Servies and infra support

1 Answer

Tell us about relevant experience

1 Answer

Name the different type of DNS records.

1 Answer

If you faced kernel panic what shoud you do to explain what happened?

4 Answers

Difference between HTTP and HTTPS

1 Answer
110 of 107 Interview Questions