Technical Support Engineer Interview Questions |

Technical Support Engineer Interview Questions


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Tell us about relevant experience

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Answered with courses and experience from university and placement

- Went to their office in London, it looks very nice but I think the space is somehow not that big. - There was lots of questions related to packet flow in network, make sure you understand the packet flow and ICMP works. There were also questions about VLANS, STP, Trunking, 802.1q using white boards. This process took about an hour. - Then I had another hour with one of the manager which was more like to know my personality.

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What was the biggest mistake of your life?

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If you faced kernel panic what shoud you do to explain what happened?

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- I was sent "homework" :How I would proceed if a case was escalated to me in my first week with error message "internal server error" (it was a specific, but a catch all message). The message could not be found in the error logs by 1 level support.

1 Answer

Difference between HTTP and HTTPS

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It's is about for all IT Servies and infra support

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