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Tele sales executive Interview Questions

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why do you think you would fit into yell?

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It is the pinnacle of sales in Northern Ireland and I demonstrated achieving targets in a previous role. Also in terms of the people that I knew that work here would also be able to verify that I would fit into the role.

Q; What experience do you have in customer service?

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Generic Journey Map of career to date

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Why do you want to work here?

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Competency based questions, also asked questions around previous sales roles KPI's/targets/performance

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Straight to the point questions about past employment history.

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How have you provided exceptional customer service in the past? example?

Why I wanted to work for Yell and what I could bring to Yell.

Tell me more about your self, what you know about the company & where you see yourself in 3 years.

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