Front desk associate Interview Questions in United Kingdom

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Marriott International
Front Desk Associate was asked...18 March 2012

How would rate your memory?

29 Answers

What was the question? :p

Great. I can't think of anything I have forgotten.

An elephant never forgets, but I am no elephant.

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Trainerspace

Tell me about your redundancy (if appropriate) or why do you want to leave your present employer?

10 Answers

Just told them the truth that I was looking for a job change and why.

I am working as an independent contractor. I have a lot of Front Desk experience, from Hotels and Country Clubs. I think that my experience and drive, will make me an asset to your company. I would be delighted to introduce myself in person and discuss this wonderful position. Less

I have been working in The Hospitality Industry for many years , in Hotels as well Country Clubs. Now I am an independent contractor and work on several projects at this time. I am looking to go back to my roots, which is being a Front Desk Receptionist. Less

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1 Hotels

Do you own a water bottle?

9 Answers

Yes

That is horrible grammar.

Yes, I do own a water bottle.

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Volkswagen

Why do you want to work for VW?

6 Answers

As its a very reputable company

l

u gay

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Marriott International

What 3 qualities are important to have in this position?

6 Answers

Smile understand of othere and work together

Smile lm'a people person that love to help out. If l don't know the answer,l well get it. Less

Precence of mind, Poilteness, Readybto take different challenges

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Crowne Plaza Hotels & Resorts

Why did you choose Front Office Department ?

4 Answers

i chose front office as my career path because being in front of the area and dealing with the guest with a promising service and a memorable experience which makes the guest visit the hotel again.to create a spell bound impression at the very first time and make him say WOW,being an effective communicator with immaculate attire and positive attitude with always a pleasant smile on the face and being hospitable is all you need Less

We can intact with different kind of people, and we can learn lot

Kyuni Ki e to Mere paas 1-2 Saal ka experiance Hai... Cust Se aise baat arte Hain Aur Mujhe Har Tarah Se Cust Se Baat Karna achchha Lagta Hai....... Main Airtel Digital TV Me Executive Hun..... Less

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Cobbs Ford Pet Health Center

What is something that you can bring to this company?

5 Answers

Great people skills

Hard work and dedication

Friendly, great people person!

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Hostelling International

How would you react to someone being drunk and rowdy in the hostel? And then what would you do? And then? And then?

5 Answers

I would talk to the person calmly and try to get to the person problem trying to calm the person down and help to solve the problem Less

I would talk to the person calmly and try to get to the person problem trying to calm the person down and help to solve the problem Less

I would contact if possible first the manager or security person to inform them. Otherwise, in a calm voice, I would carefully check in with the individual to see what the situation may be. Less

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Waha Capital

*Have you ever worked from home or online before ? *Are you currently employed ? *How many hours do you intend to dedicate to this job position if hired? *What is your past experience with data entry and customer service? *Do you have any quickbook exp & Why do you want to work for this company? *Whats your clerical speed? *What do you understand by privacy and code of conduct,How do you handle conflict?What are your career goals ? *What is your highest educational diploma and when did you receive it? *How long do you expect to remain employed with this company if hired ? *Do you have an idea of how to use MS excel ? *Tell me about yourself and your last or current job? *Why Should we Hire You?

4 Answers

I told them that they seemed like a scam and that I'm not interested in them.

Hi, Same experience. thanks buddy .

Yes I JH ad an online business. Business Manager, Program Director. I'll dedicate as much time is needed.im half way through an MBA. Ecel and QuickBooks trained. My resume lists everything but happy tr answer. Joppa knowledgable. I need to work and you want to hire me fory experience. Less

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Burke Williams

how would you deal with an irritated guest

4 Answers

I would listen to them, first and foremost. I would make sure they knew that they had my undivided attention. Once they finished venting, I'd do anything within my power to fix the problem and make sure the guest was, in the end, satisfied. The only time I would get a supervisor would be if 1. They requested I get one, or 2. There was nothing I could do because I didn't have the authority. Less

I would ask them to remain calm while I sort out the situation

Calmly listen to their complaint and try to sort it out within my power at the spa. If they are still irritated after offering them my own solution, I would involve management so everyone walks away happy. Less

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