Customer service manager Jobs

Be the point of contact for day to day relationship with the third party vendor providing contact centre services to The Economist, overseeing all operational……

Working with clients and customers, promptly responding to correspondence and communication. We provide in house training and are also prepared to support……

Previous management experience in a customer care/customer service environment (not necessarily a call centre). Train and manage external call centre(s).…

Speaking to prospective and existing customers over the phone and occasionally face-to-face. Be well-spoken, with an excellent telephone manner.…

Managing customer complaints and dealing with escalations when they arise, ensuring a first-time resolution for our customers, if you are unable to resolve the……

Input into enforcement activities in response to non-paying customers/illegally moored boaters. Working with customers where a structured approach is required……

Develop and implement sales plan that is focussed upon retaining and expanding business levels with existing customers and gaining new customers.…

Manage the operational delivery of a CSC multi-skilled site team, leading a team of direct reports including up 3 managers (Band 3) and 3 team leaders (Band 2).…

Managing a team of phone-based customer service advisors. Team management experience form a similar environment. Job Types: Full-time, Permanent.…

Ensuring first-class customer service as one of the first points of contact for Ovarro support customers across the globe.…

These objectives include improving and promoting the Company brand and maintaining a high level of service to our existing customers, whilst developing and……

A pragmatic and solution focused manager who finds win-win outcomes for customers and colleagues. As the Customer Relations Improvement Manager, you will lead a……

A full UK driving licence, as will have the use of a Company van. Ensuring effective communication across the business and our customers.…

Must have a full UK manual driving licence. Building and maintaining positive relationships with customers. The post holder will be subject to an enhanced DBS……

Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.…

To ensure the highest standard of customer service aiding customers in a friendly and efficient manner. To conclude escalated customer complaints in a polite……

Providing first line support to our customers for our shipping services and for our tailor-built software solutions. Liaising with our carrier partners.…

You will drive and develop the team, reviewing processes and procedures, developing the proactive customer service function whilst managing the day to day order……

To help deliver the Corporate Plan mission of ‘Creating places to call home’ and be an advocate for the Customer Experience and our approach of customers first.…

Experience of dealing directly with customers mainly over the phone. Manage a small team of Administrators, Schedulers, sub-contractors and suppliers to ensure……

To go above and beyond to make payments painless, security simple and compliance easy for our customers. Measure, analyse and report on team performance and……

Visit customers and clients when and where necessary in response to telephone calls, emails, or letters. Full contribution in terms of knowing the detail on our……

Offer problem solving solutions and follow up with customers / departments with a ‘can do attitude’. Provide all Wren customers with an exceptional customer……

Own ‘Order to Cash’ process to ensure efficient order processing and communication to customers. Own the relationship with CHEP, actively reviewing improvement……

Visit customers and clients when and where necessary in response to telephone calls, emails, or letters. Full contribution in terms of knowing the detail on our……

To provide a single operational point of contact for customers in order to exceed customer expectations and quality of the services provided by contributing to……