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Director of customer service Jobs

798 jobs

  • Natural HR Logo4.2
    Natural HR
    Customer Service Director
    Birmingham, England
    £60,000 - £80,000 (Employer Est.)
    You will display high levels of integrity and always consider the security of our business and our customers' data. Map out and document fundamental processes.…
  • Smarkets Logo4.1
    Head of Customer Service
    London, England
    You will be responsible for the continued improvement of all the processes necessary to provide an exceptional level of customer service and be responsible for……
  • Railsbank Logo4
    Global Director of Customer Service (FinTech)
    London, England
    £48,747 - £63,240 (Glassdoor Est.)
    Easy Apply
    Reduce Service & Support operations costs by effectively pricing and billing customers based on Cost Modeling inline with expected volumes and effort.…
  • Head of Customer Service
    London, England
    £40,529 - £50,000 (Employer Est.)
    Easy Apply
    Customer Service: 2 years (required). Being a young company, we are very focused on delivering customer service excellence and we are therefore looking for a……
  • TikTok Logo3.6
    Head of Customer Service and Seller Support Delivery - EU
    London, England
    Work with Business Process Outsourcing (BPO) suppliers to ensure a high-performing tier 1 team to provide world-class services to customers, sellers and……
  • University of Leeds Logo4.3
    Head of Customer Services
    Leeds, England
    £42,149 - £50,296 (Employer Est.)
    The team has responsibility for key frontline services, including managing the Library’s enquiry and reception services, supervising the day-to-day operation of……
  • Aster Group Logo3.2
    Director of Growth and Strategic Information
    As well as leading on Aster’s Growth Strategy you will hold a strategic role in mergers and acquisitions activity, the procurement strategy and will develop new……
  • Barratt Developments PLC Logo4.7
    Head of Customer Care
    25 days holiday (increase by 1 day for every 3 years continuous service up to 28 days). Ensure that all administration and IT systems are fully utilised and……
  • Amazon UK Services Ltd. Logo3.7
    Head of Operations Improvement
    London, England
    The EU Amazon Customer Excellence System (ACES) Team is responsible for driving step-change improvements and supply chain innovation in the performance of……
  • Homes England Logo3.8
    Assistant Director - Customer Excellence (A1520N)
    Bristol, England
    £73,165 - £98,988 (Employer Est.)
    You will be directly responsible for all our interactions with customers, including loan origination, servicing, complaints, customer communications and social……
  • 4.2
    Head of Customer Success - SUs
    £55,000 - £70,000 (Employer Est.)
    Easy Apply
    Work with our sales engineering team to build exceptional solutions for customers. We need a confident leader in this area that will throw themselves into……
  • IQE Logo3.3
    Head of Customer Excellence
    Cardiff, Wales
    £70,000 (Employer Est.)
    Develop clear feedback mechanisms with product, sales, and operations teams to build the best experience for customers; identify and suggest improvements to……
  • World Fuel Services Logo3.2
    Head of Customer Services
    Norwich, England
    Implement effective processes for customer service advisors to interact with customers. Maintaining a strong collaborative relationship with operations,……
  • HM Revenue and Customs Logo3.8
    Deputy Director, Risk & Intelligence Services: Head of Offshore Risk
    Birmingham, England
    £71,000 (Employer Est.)
    Designing a comprehensive risk treatment plan for Offshore risk and customers that addresses all forms of non-compliance.…
  • Director of Client Service
    London, England
    £40,000 - £44,000 (Employer Est.)
    Easy Apply
    Focus on conversion targets and lead the team’s sales agenda – most of our leads come through referral or are repeat customers, cold calling is not needed.…
  • AstraZeneca Logo4.2
    Global Service Experience Director
    Macclesfield, England
    Top Company
    A passion for delivering world-class service and driving change in pursuit of the customer experience. Experience in use of social media platforms and use for……
  • Orange Business Services Logo4
    Head of Multi-service Customer Support
    Slough, Berkshire, South East England, England
    He / she develops the needed transversal collaborations across OBS, with the business units, the sales / presales teams and with any entity supporting products……
  • University of Nottingham Logo4.2
    Head of Admissions
    Nottingham, England
    £40,927 - £50,296 (Employer Est.)
    As a University employee, you will have an excellent choice of benefits and rewards, including access to fitness and health facilities, staff discounts and……
  • Head of Customer Care
    London, England
    Easy Apply
    Collecting feedback from customers and act as the customer advocate within the business, voicing customers’ needs internally such as feature requests or issues……
  • Life Chambers Logo3.4
    Head of Customer Support
    London, England
    £50,000 - £60,000 (Employer Est.)
    Easy Apply
    Directs, guides, and manages a customer service team that delivers an exceptional experience for eCommerce customers throughout the UK & Europe.…
  • WEX Inc. Logo3.9
    Customer Services Director
    Crewe, England
    £23,035 - £34,055 (Glassdoor Est.)
    Partner effectively with Product and Sales Heads of both Europe and Australia to understand upcoming pipeline of sales and of product initiatives to ensure both……
  • M247 Logo3.1
    Head of Customer Experience
    Manchester, England
    £65,000 - £75,000 (Employer Est.)
    Easy Apply
    You’ll lead through your team to proactively ensure all customers receive the best possible service in the agreed timescales, whilst driving continuous……
  • Logo3.5
    Head of Customer Experience
    London, England
    For high-caliber cross-functional projects, manage mission teams to ensure fast realisation of the value for customers through clear OKRs, stakeholder alignment……
  • Morgan Stanley Logo4
    Front Office Counterparty Risk – Executive Director
    London, England
    £67,987 - £140,000 (Glassdoor Est.)
    Top Company
    From the largest global institutions to innovative new hedge funds, investors come to Morgan Stanley for sales, trading, and market-making services in almost……
  • Gartner Logo3.9
    Director Analyst, Customer Service & Support Operations and CX (Remote Europe)
    Egham, England
    You will meet with clients every day: on the phone, in a videoconference, from the stage at a Gartner event or face-to-face during a sales support visit.…
  • ServiceNow Logo4.4
    Client Director
    United Kingdom
    Previous sales experience in IT Service Management, HR, Security Operations, Customer Service or IT Operations Management (within software or IT sales……
  • Southeastern Railway Logo4
    Head of Inclusive Customer Experience
    London, England
    £70,000 - £75,000 (Employer Est.)
    Easy Apply
    You will lead the organisation's strategy and plans to ensure that accessibility and inclusion are at the heart of all customer experiences and that all……
  • Octopus Energy Logo4.6
    Head of Operations
    Slough, Berkshire, South East England, England
    To be able to build and maintain excellent working relationships with service providers and directly employed engineering teams.…
  • Quilter Logo3.5
    Client Service Director
    Working closely with the Head of Client Delivery, ensure that we have robust, repeatable advice processes, driving down the costs associated with them.…
  • HealthHarmonie Logo3.5
    Head of Customer Service
    Birmingham, England
    Easy Apply
    Work closely with Head of Quality to ensure data requests for quality schedules and investigations are prepared, submitted and closed with learning outcomes……


Job TitleEmployerLocationSalary
Customer Service DirectorNatural HRBirmingham, England
Head of Customer ServiceSmarketsLondon, England
Global Director of Customer Service (FinTech)RailsbankLondon, England
Head of Customer ServiceHyperJarLondon, England
Head of Customer Service and Seller Support Delivery - EUTikTokLondon, England
Head of Customer ServicesUniversity of LeedsLeeds, England
Director of Growth and Strategic InformationAster Group
Head of Customer CareBarratt Developments PLC
Head of Operations ImprovementAmazon UK Services Ltd.London, England
Assistant Director - Customer Excellence (A1520N)Homes EnglandBristol, England
Head of Customer Success - SUsnativeRemote
Head of Customer ExcellenceIQECardiff, Wales
Head of Customer ServicesWorld Fuel ServicesNorwich, England
Deputy Director, Risk & Intelligence Services: Head of Offshore RiskHM Revenue and CustomsBirmingham, England
Director of Client ServiceA-List EducationLondon, England
Global Service Experience DirectorAstraZenecaMacclesfield, England
Head of Multi-service Customer SupportOrange Business ServicesSlough, Berkshire, South East England, England
Head of AdmissionsUniversity of NottinghamNottingham, England
Head of Customer CareHeniLondon, England
Head of Customer SupportLife ChambersLondon, England
Customer Services DirectorWEX Inc.Crewe, England
Head of Customer ExperienceM247Manchester, England
Head of Customer ExperienceAsos.comLondon, England
Front Office Counterparty Risk – Executive DirectorMorgan StanleyLondon, England
Director Analyst, Customer Service & Support Operations and CX (Remote Europe)GartnerEgham, England
Client DirectorServiceNowUnited Kingdom
Head of Inclusive Customer ExperienceSoutheastern RailwayLondon, England
Head of OperationsOctopus EnergySlough, Berkshire, South East England, England
Client Service DirectorQuilterEngland
Head of Customer ServiceHealthHarmonieBirmingham, England
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🔎What should I search on Glassdoor to find Director Of Customer Service jobs?
People who searched for Director Of Customer Service jobs also searched for contact centre manager, director of customer experience, customer service operations manager, service director, call centre director, director of client services, director call centre operations, vice president customer service, manager customer service, director operations. If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.
📍What are the top cities with open Director Of Customer Service jobs?
There are open Director Of Customer Service jobs in several cities including London, Manchester, Leeds, Birmingham, Bristol, Glasgow, Reading, Nottingham, Milton Keynes, Cardiff.
🤝What companies are hiring for Director Of Customer Service jobs?
The top companies hiring now for Director Of Customer Service jobs are Natural HR, Smarkets, Railsbank, TikTok, University of Leeds, Aster Group, Barratt Developments PLC, Amazon UK Services Ltd., Homes England, native.
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