Associate IT Support Engineer (Freelance)
Location: London (Hybrid / Onsite)
Contract Type: Freelance / Self-Employed
About Kobu Smart
Kobu Smart is a growing Managed Service Provider (MSP) supporting businesses across London with IT support, Microsoft 365, cybersecurity, cloud services and technology projects.
We are looking for a reliable and customer-focused IT Support Engineer to join our network of freelance engineers and support our growing client base.
Key Responsibilities
- Provide onsite IT support at client locations across London.
- Assist with remote Helpdesk support.
- Troubleshoot Windows, Microsoft 365 and end-user issues.
- Install and configure laptops, desktops and peripherals.
- Support technical projects and client onboarding activities.
- Maintain accurate ticket notes and documentation.
Requirements
- Minimum 2 years of IT Support experience.
- MSP experience is highly desirable.
- Experience with Microsoft 365, Entra ID, Windows 10/11 and troubleshooting.
- Excellent communication and customer service skills.
- Ability to travel to client sites across London.
- Self-motivated and able to work independently.
What We Offer
- Flexible freelance arrangement.
- Ongoing opportunities for work.
- Exposure to a variety of technologies and client environments.
- Opportunity to grow alongside an expanding MSP.
- Supportive and collaborative team environment.
To apply, please send your CV along with a brief summary of your relevant experience and availability.
Job Types: Temporary, Temp to perm, Freelance, Zero hours contract
Contract length: 6 months
Pay: £12.21-£25.20 per hour
Benefits:
Work Location: Hybrid remote in London W7 2QE
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