What You’ll Be Doing

What You’ll Be Doing

As our Project Support Officer, you’ll play a key role in making sure our consultancy and training services run smoothly. Working closely with teams across Tpas, you’ll help organise projects, keep activities on track, and deliver excellent service to our clients and members. You’ll take ownership of important processes that support our work and help us maintain the strong reputation Tpas is known for across the sector.

Your day-to-day will include:

• Organising training courses: managing bookings, sending joining instructions, updating our website, and gathering feedback.
• Keeping contracts and paperwork up-to-date and accurate.
• Supporting projects by organising surveys, coordinating awards, and assisting with bids for new work.
• Helping with ITA (Independent Tenant Advisor) projects, such as setting up email accounts and producing newsletters.
• Formatting and proofreading reports, proposals, and training materials to ensure they’re clear and professional.
• Updating our CRM system and contributing ideas to improve our processes.
• Assisting with finance tasks, including raising purchase orders and tracking payments.
• Updating website content and posting events.
• Monitoring our main inbox and phone line, making sure enquiries reach the right person.
• Supporting the organisation and delivery of Tpas events and meetings.

What’s in It for You:

At Tpas, we’re passionate about making a difference in social housing-and you’ll be a key part of that mission. Here’s what you’ll get:

• A flexible, remote-first role (with occasional travel for team meetings or events)
• Supportive colleagues and a welcoming team culture
• Opportunities to learn and develop your skills
• Enhanced annual leave
• The chance to do meaningful work that empowers tenants and communities
  Regular team meet-ups and annual events

What You’ll Bring

You’ll be organised, proactive, and enjoy working with people. You’re comfortable managing several tasks at once and take pride in getting the details right.

We’re looking for someone with:

• Experience in a senior admin, project support, or coordination role (ideally in consultancy, training, or events)
• Confidence using Microsoft Office, CRM systems, and websites
• Great attention to detail and strong communication skills
• A positive, can-do attitude and willingness to learn
• The ability to work well both independently and as part of a team

If you’re ready to take the next step in your career and want to help us champion tenant engagement, we’d love to hear from you. Apply today!

There is a requirement for candidates to live within a one hour commute to central Manchester, if you do not meet this criteria your application will be rejected.

Please note: This role will not be shortlisted until 10th June 2026. Successfully shortlisted candidates will be contacted shortly after this date to arrange an initial screening call.

Interviews will be held virtually in the week commencing 6th July 2026.