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Technical support engineer incident management Jobs

1591 jobs

  • Datto Europe Ltd
    Technical Support Engineer
    London, England
    £28,000 - £44,953 (Employer Est.)
    Easy Apply
    30d+
    Support, log, categorize, and track incidents reported by customers. Experience appeasing frustrated or angry customers in a positive, sympathetic, and……
  • Emerald Group Logo4.3
    Technical Support Engineer x2
    Bingley, England
    £18,611 - £27,701 (Glassdoor Est.)
    1d
    Working as part of the IT Operations Team, you will be supporting customers via telephone, email and remote support technologies to log, diagnose and resolve……
  • Micro Focus Logo3.6
    Technical Support Engineer (Cloud)
    Cambridge, East of England, England
    £23,009 - £30,223 (Glassdoor Est.)
    1d
    Supporting customers by phone and through a ticketing system. May hold intermediate-level certification(s) in the work field.…
  • IBM Logo4
    Security Support Engineer Intern
    Belfast, Northern Ireland
    5d
    Support roles will experience working in a team of engineers providing Level 2 Support for IBM’s market leading QRadar portfolio of Security solutions.…
  • Capita Plc Logo3.2
    Technical Support Engineer
    London, England
    £22,000 - £24,000 (Employer Est.)
    30d+
    Providing training and technical support to customers and staff; providing assistance to the sales and marketing team. Is in a safe and healthy environment.…
  • RM plc Logo3.8
    Support Engineer
    Birmingham, England
    £22,000 - £26,000 (Employer Est.)
    Easy Apply
    1d
    The Customer Support Engineer provides support to Managed Service customers. This is to be done whilst ensuring customers are regularly updated of progress and……
  • Experienced Technical Support
    Crewe, England
    £25,000 (Employer Est.)
    Easy Apply
    1d
    The role will involve providing desk based remote support to our field engineers and also liaising with customers who require assistance.…
  • 8x8, Inc. Logo4.2
    Technical Support Engineer - Partner Support
    Aylesbury, England
    2d
    Able to work with non-technical customers and technical customers alike. Answer support queries via phone, email, and tickets logged on the customers portal.…
  • Suprema Technical Engineer - 1st Line Support
    Birmingham, England
    £15,000 - £25,000 (Employer Est.)
    Easy Apply
    23d
    The successful candidate will be responsible for supporting our sales team in pre-sales, training, and troubleshooting our portfolio of access control solutions……
  • Royal Mail Group Logo3.6
    Technical Support / Incident Management SME
    Warrington, North West England, England
    30d+
    Senior technical engineering representative, monitoring key performance metrics throughout the operation, providing technical support to the operational……
  • Calabrio Logo3.1
    Technical Support Engineer
    Remote
    30d+
    Handle incoming contacts (calls/emails) and provide customers with timely status updates and ongoing communication.…
  • Corero Network Security Logo3.1
    Technical Support Engineer
    Amersham, England
    Easy Apply
    3d
    Be able to make rapid and thoughtful decisions, often with incomplete information, and engage with customers to understand and help towards mitigating DDoS……
  • Causeway Technologies Logo3.9
    Technical Support Analyst (6 month FTC)
    Middlesbrough, England
    £30,000 (Glassdoor Est.)
    Easy Apply
    3d
    Provide initial responses to customers within agreed response times and assist with queries in a professional and courteous manner, building positive……
  • Network Support Engineer
    Hatfield, East of England, England
    £65,000 (Employer Est.)
    Easy Apply
    17d
    Provide customer focused IT support to the region, ensuring the delivery of high quality IT operational services. Form part of the on-call rota.…
  • Ciena Logo4.5
    Associate- Global Technical Support
    Belfast, Northern Ireland
    6d
    Provide system level pre & post-sales support for CIENA’s Customer base. Provide remote technical support (via telephone. Aid Customer’s technical problem.…
  • Blackfield Associates Logo5
    Technical Support Engineer
    20d
    Reporting to the Technical Engineer Lead, you will generate, report and deliver on project plans for engineering activities and will offer your expertise for……
  • Microsoft Logo4.4
    Support Engineer
    Reading, England
    Top Company
    30d+
    They deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and……
  • Lattice Logo4.9
    Technical Support Engineer - UK
    London, England
    £37,806 - £54,850 (Glassdoor Est.)
    Easy Apply
    30d+
    Keep in close contact with front line feedback by helping customers troubleshoot technical support topics including HRIS and SCIM integrations, SAML SSO, API,……
  • Siemens Logo4.1
    Application Support Engineer
    Poole, England
    24h
    Strong communication skills, and proven ability to explain technical concepts to non-technical customers. You will also be responsible for investigating and……
  • European Electronique Logo3.6
    Systems Support Engineer
    Witney, England
    £40,000 - £60,000 (Employer Est.)
    Easy Apply
    30d+
    The role involves providing support for customers’ on-premise physical and virtualised Windows environments, EE’s Freedom Cloud hosted customers, and customers……
  • Getronics Logo3.4
    Deskside Support Engineer
    Wellingborough, England
    Easy Apply
    24h
    Create value by enabling customers in their daily work, owning incidents and IT requests, resolving and communicating on a timely basis.…
  • Cheshire East Council Logo3.7
    ICT Assistant Network Support Engineer
    Chester, England
    £24,491 (Employer Est.)
    3d
    Effectively communicate with third parties such as partners and customers regarding technical issues and customer service inquiries, both orally and in writing.…
  • Junior IT Engineer
    London, England
    £21,000 (Employer Est.)
    Easy Apply
    1d
    The job involves call answering logging and resolving incidents, customer communication management and escalation of urgent issues.…
  • Enghouse Logo3.1
    Technical Support Engineer
    Reading, England
    Easy Apply
    21d
    Answer inbound telephone calls and provide basic support alongside the Technical Support Engineers. Make initial contact with customers or resellers to……
  • Dynamic Search Solutions Logo3.2
    INFRASTRUCTURE SUPPORT ENGINEER
    Remote
    £40,000 (Employer Est.)
    8d
    Must be able to interphase with both technical and non-technical customers. Work as an escalation point if needed and technical lead during incident management,……
  • Citrix Support Engineer
    Wokingham, England
    £30,000 - £48,000 (Employer Est.)
    Easy Apply
    17d
    This role is split between home and our office located in Wokingham, Berkshire and includes a monthly on call bonus. Citrix CCA-AppDS (Previously CCA-N).…
  • Emerald Group Holdings Limited Logo4.3
    Technical Support Engineer x2
    Bingley, England
    £20,361 - £25,000 (Employer Est.)
    2d
    Working as part of the IT Operations Team, you will be supporting customers via telephone, email and remote support technologies to log, diagnose and resolve……
  • Aspire Technology Solutions Logo4.6
    Cloud Support Engineer
    Gateshead, England
    £25,000 - £40,000 (Employer Est.)
    Easy Apply
    1d
    We’re looking for someone who is driven and enjoys problem-solving and taking control of situations to deliver technical solutions whilst putting our customers……
  • Technical Support Team Leader
    Broughton Astley, England
    £35,000 - £40,000 (Employer Est.)
    Easy Apply
    30d+
    You will be a key part of our Support Team and the first escalation point for staff and customers for any service issues.…
  • Dassault Systèmes Logo4
    Technical Support Engineer - SOLIDWORKS (Data Management)
    Cambridge, East of England, England
    30d+
    Demonstrate superior technical expertise by answering community questions, service requests, and listening to feedbacks and communicate improvements.…

Jobs

Job TitleEmployerLocationSalary
Technical Support EngineerDatto Europe LtdLondon, England
Technical Support Engineer x2Emerald GroupBingley, England
Technical Support Engineer (Cloud)Micro FocusCambridge, East of England, England
Security Support Engineer InternIBMBelfast, Northern Ireland
Technical Support EngineerCapita PlcLondon, England
Support EngineerRM plcBirmingham, England
Experienced Technical SupportFastview360 LtdCrewe, England
Technical Support Engineer - Partner Support8x8, Inc.Aylesbury, England
Suprema Technical Engineer - 1st Line SupportSuprema UKBirmingham, England
Technical Support / Incident Management SMERoyal Mail GroupWarrington, North West England, England
Technical Support EngineerCalabrioRemote
Technical Support EngineerCorero Network SecurityAmersham, England
Technical Support Analyst (6 month FTC)Causeway TechnologiesMiddlesbrough, England
Network Support EngineerAvasis PartnersHatfield, East of England, England
Associate- Global Technical SupportCienaBelfast, Northern Ireland
Technical Support EngineerBlackfield Associates
Support EngineerMicrosoftReading, England
Technical Support Engineer - UKLatticeLondon, England
Application Support EngineerSiemensPoole, England
Systems Support EngineerEuropean ElectroniqueWitney, England
Deskside Support EngineerGetronicsWellingborough, England
ICT Assistant Network Support EngineerCheshire East CouncilChester, England
Junior IT EngineerScoriaLondon, England
Technical Support EngineerEnghouseReading, England
INFRASTRUCTURE SUPPORT ENGINEERDynamic Search SolutionsRemote
Citrix Support EngineerCoffee Cup SolutionsWokingham, England
Technical Support Engineer x2Emerald Group Holdings LimitedBingley, England
Cloud Support EngineerAspire Technology SolutionsGateshead, England
Technical Support Team LeaderCameoBroughton Astley, England
Technical Support Engineer - SOLIDWORKS (Data Management)Dassault SystèmesCambridge, East of England, England
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People who searched for Technical Support Engineer Incident Management jobs also searched for management information systems mis analyst, senior computer systems analyst, technical support analyst l2, it technical support analyst, technical support analyst l1, information technology service management consulta, it support analyst, computer support specialist systems administrator, senior systems analyst, desktop support analyst. If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.
🤝What companies are hiring for Technical Support Engineer Incident Management jobs?
The top companies hiring now for Technical Support Engineer Incident Management jobs are Emerald Group, Micro Focus, IBM, Capita Plc, RM plc, 8x8, Inc., Royal Mail Group, Calabrio, Corero Network Security, Causeway Technologies.
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