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Asurion Coon Rapids, IA (US)

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Asurion Coon Rapids, IA (US) Reviews

  • "The company was great as NEW, when Asurion took over it went downhill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Contractor - Quality Assurance in Coon Rapids, IA (US)
    Former Contractor - Quality Assurance in Coon Rapids, IA (US)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Asurion as a contractor (More than 3 years)

    Pros

    Paid on time
    Opportunity to get raises come often
    My head boss was really friendly and understanding
    Fellow employees try to help you

    Cons

    They move you departments frequently (my mother who worked there was moved around at least 1-2x a year)
    Customers can become hard to deal with

    Advice to Management

    Stop moving around your employees from departments! Usually an employee gets comfortable and knowledgeable in the field then they swap you to something else and you have to retrain!
    They closed down one of the branches due to not meeting updated requirements and nearly everyone lost their job because there was not high enough internet in the area to meet requirements. The big owners really did not care that much.

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Asurion Coon Rapids, IA (US) Salaries

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Asurion Coon Rapids, IA (US) Interviews

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  1.  

    Quality Assurance Interview

    Anonymous Employee in Coon Rapids, IA (US)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Asurion (Coon Rapids, IA (US)) in May 2013.

    Interview

    The interview was pretty laid back. They asked simple questions if I think I could handle the high stress of calls, why I wanted to work there, etc.
    Please note that I took this interview in 2012 or 2013 when the company was NEW, my mother worked there and I personally knew the boss so my questions are most likely different.

    Interview Questions

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