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I worked at Avios full-time (More than 3 years)
Communication on bonus payments last minute deductions.You could loose your whole months commission if you make the smallest error.
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I applied through a staffing agency. The process took 1 day. I interviewed at Avios (Birchwood, Cheshire) in May 2013.
This was very confusing, I had applied for a service role, but turned up for the interview to be sold that it was for a sales agent. The format was different to anything I'd done before. We had a group session for around 2 hours and then branched off for individual interviews.