Barclays Walthamstow Office | Glassdoor

Barclays Walthamstow, England

Barclays Walthamstow, England Reviews

  • "Lovely place to work but has morale issues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community Banker - Essential Banking in Walthamstow, England
    Current Employee - Community Banker - Essential Banking in Walthamstow, England
    Neutral Outlook
    No opinion of CEO

    I have been working at Barclays full-time (More than a year)

    Pros

    Great benefits package
    Flexible working
    Big brand
    Stringent training plans
    Mobility is great should you want to uproot, very straightforward
    Looks good on resume

    Cons

    Progression is down to politics, it's not what you know, it's who you know
    Branches are regularly understaffed
    Staff are bound to make mistakes due to the stress of regularly dealing with an understaffed branch
    Morale cannot remain high as main cause of customer dissatisfaction will always be staff attitude but the branches need to be under closer inspection to identify key issues
    Staying back until late hours daily due to lack of staff available to close the branch

    Advice to Management

    I think good customer service involves putting the customers needs first, this has to be a top-down approach, take care of your colleagues and they'll take care of your customers.

    Offer progression to those that have shown their light not just those that have been there longest, you will continue to lose great talent if this is the culture you continue to abide by.

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Barclays Walthamstow, England Salaries

Salaries in £ (GBP)
Average
Min
Max
1 employee salary or estimate
About £15k - £18k
£15k
£18k
About £15k - £18k
£15k
£18k

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