- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Employees rate Heathrow 4.8% lower than the overall average
I worked at British Airways part-time (More than a year)
Location, Atmosphere, Colleagues are friendly
Management can come across rude due to constant changes in the workplace
I applied online. The process took 3 weeks. I interviewed at British Airways (Heathrow, England) in March 2017.
I arrived at the interview at 7am for it to begin at 7:30 however we were taken in to 'register' then and provide all our documents and fill out a form stating any tattoos/piercings. We were then taken a few at a time into a little room where they check your height and do some checks that you can reach the overhead locker and reach the handle of the door whist bent down (you will need to squat a little when you do this so wear something with some stretch in it) we then had to sit in a seat and adapt the brace position to show we were the right height/weight to fit easily.
We had a small presentation about BA and the job, saw a typical roster and were spoken to about training, salary and annual leave.
After this we were split into groups of 5/6, I had my individual assessment first where I had to first of all read a laminate card with some information on out loud. Beforehand I was given 2 minutes to familiarise myself with it all, you then read it aloud after which you put the card down and the 'examiner' pretended to be an angry customer and I had to use what I had just read out to help diffuse the situation. After this was our group task, we had £10,000 to buy aircraft supplies in Dubai for a flight back to the UK as the supplier couldn't make it to the plane in time. When doing this make sure you interact with everyone and encourage others to speak but don't be too overpowering they are looking for good teamwork! Think to cater for all allergies, ethnicities and cultures etc...
We were then left for about 20 minutes and then split into two groups, one gets sent home immediately and the other pass through to interview (you are told in two separate rooms, those who go home you don't see again).
I passed for an interview and it was then just a case of 2:1 interview lasting about 20 minutes but it feels like only 2! I was told to wait 3-10 days and I interviewed on a Friday and found out on Tuesday I was successful.
You have 24 hours to respond to the email saying you are successful, from here it is a lengthy referencing process with background history, credit/criminal record checks along with a medical and you need to be able to get a US Visa.