British Airways Manchester Office | Glassdoor

British Airways Manchester, England

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British Airways Manchester, England Reviews

  • Helpful (1)

    "Amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - International Pilot in Manchester, England
    Current Employee - International Pilot in Manchester, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at British Airways part-time (More than 5 years)

    Pros

    Great to work abroad and enjoy the sunshine and beauty of Canada and be home in the UK

    Cons

    Very tough life style and expensive to get the qualifications but it pays off

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British Airways Manchester, England Salaries

Salaries in £ (GBP)
Average
Min
Max
£16,829 per year
£16k
£17k
£16,829 per year
£16k
£17k
£17,397 per year
£17k
£19k
£17,397 per year
£17k
£19k
About £15k - £23k
£15k
£23k
About £15k - £23k
£15k
£23k

British Airways Manchester, England Interviews

Experience

Experience
62%
38%
0%

Getting an Interview

Getting an Interview
100%

Difficulty

2.2
Average

Difficulty

Hard
Average
Easy
  1.  

    Customer Contact Agent Interview

    Anonymous Employee in Manchester, England
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at British Airways (Manchester, England) in October 2019.

    Interview

    Such a positive experience. Very welcoming environment, super friendly staff which make the interview a lot less nervous. I could tell they value their employees a lot seeing how much training there was and they way they spoke to their employees and the candidates for the interview. The interview process was half a half group actives and individual. For the group actives we'd have to work on a situation and we'd have to work together to think of a solution. Then for the individual section we did a test of working out holiday prices and writing emails to customers, then we'd have a fake customer call with one of the employees then finally we had a speed dating interview process individually for 4 minutes.

    Interview Questions

    • When have you had an angry customer and how did you solve the situation?   Answer Question
    • What experience do you have?   Answer Question
    • How would you keep an angry customer calm even if you couldn't meet their needs?   Answer Question
    • Why do you want to work for British Airways?   Answer Question
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