Capital One Laurel Office | Glassdoor

Capital One Laurel, MD (US)

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Capital One Laurel, MD (US) Reviews

  • "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Laurel, MD (US)
    Former Employee - Customer Service Representative in Laurel, MD (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital One full-time (More than 3 years)

    Pros

    No complaints here. Give them a try

    Cons

    None that I can think of

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Capital One Laurel, MD (US) Salaries

Salaries in $ (USD)
Average
Min
Max
$39,139 per year
$34k
$44k
$39,139 per year
$34k
$44k
$40,437 per year
$39k
$42k
$40,437 per year
$39k
$42k
$43,407 per year
$37k
$56k
$43,407 per year
$37k
$56k

Capital One Laurel, MD (US) Interviews

Experience

Experience
80%
0%
20%

Getting an Interview

Getting an Interview
80%
20%

Difficulty

1.8
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Laurel, MD (US)
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at Capital One (Laurel, MD (US)) in May 2018.

    Interview

    Application, Assessment, Video interview, two in-person interviews. The first interview went extremely well, but the second one, not so much. The interviewer was snooty and scoffed at my responses. None of the questions were about my personal abilities or why I would be a great fit for the company. I'm not sure if it was because I was the last interview of the day and cutting into his personal time, or he just had a bad day. But Capital One's loss.

    Interview Questions

    • Typical S.T.A.R format/tell me about a time when... This interview went really well, as I have call center experience and came fully prepared with scenarios.   Answer Question
    • In the second interview the manager came in and said I have 2 questions... "What was a recent piece of technology that you added to your life and how has it affected it?" and "When have you struggled with technology and how did you overcome the obstacle?"   2 Answers
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