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Capital One Richmond Office 15000 Capital One Drive Richmond, VA 23238 Get Directions
I have been working at Capital One full-time (More than 3 years)
- unlimited leaves
- work load sometimes
- speaking skills
I applied through an employee referral. The process took 2 weeks. I interviewed at Capital One (Richmond, VA (US)) in September 2021.
First interview completed so far called the (Mini Case. - Product), haven't been invited for the second one and I can't comment on an offer because the process is ongoing. The first one is to screen out candidates that don't fit. Interviewer was nice and it was a good experience. At this stage before the interview, a week or so, the recruiter will give you some product or service of Capital One, literally nothing else in my case, they'll give you a link to a case study video, the one that is 20 min, but it doesn't apply until later stages of the interview process. They simply give you the name of the service that you will be interviewing for and 3-4 links to read through about GENERAL interview guidance, not specific. Your experience could be different, but here is my interview experience for their CreditWise service.
I prepared and researched for questions that the product mini case interview was on. Search CIRCLES method on youtube, you'll see a video with more than 16k views and a person sitting in front of a desk. I am describing the thumbnail because I am not sure if I can link it in this review. It is 10 minutes and 12 seconds. Very helpful if you are used to the STAR method and not the CIRCLES method. I didn't really use the CIRCLES method, but that was my mistake, but then again some of the questions didn't fit the criteria of the circles method because the circles method mostly applies to questions about a product or service you are trying to build.
I prepared for about 10 days at 1 hour a day. Adjust as needed. I made a google doc about the service they were going to ask about and noted pros and cons of the service and why I thought they were pros and cons, I wrote all my thoughts down in this google doc and just wrote anything else that might've been useful for the interview. I used this google doc to jog my memory an hour and a half right before the interview. The benefit of preparation is that, when similar questions come up, you are ready to go and that stuff just comes out of your mouth naturally. It doesn't sound memorized if you add just a few brief pauses here and there to simulate authentic answers.
Finally, I would say the biggest thing is to practice questions about how revenue is generated for the product, how you can improve the product, conflicts when building the product, UI changes to the product. Literally think of good questions and frame them in these categories to practice, I had no one to practice with so I practiced on my own. YOU CAN DO THIS! I BELIEVE IN YOU!
Good luck and remember to prepare quality answers!