- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I have been working at Costa full-time (More than a year)
Great company to work for, great rate of pay (all baristas paid the same no matter your age, obviously goes up if you advance to another role such as Maestro, Assistant Manager, etc). Always looking for people to progress, perfect for anyone no matter whether you're looking for full/part time, they do best to accommodate all in any way possible. Fast paced, lots of fun, learn some great skills, meet and speak to many new and regular people on a daily basis, make some new friends with those you work with, fantastic rewards schemes available for all staff at any level including discounts!
Can seem a bit stressful at times especially at busy periods but as long as everyone working is doing their bit as part of the team, then all ins smoother and doesn't seem as bad. All in all tho not really any negatives to working for Costa :)
Advice to Management
Can be bit stressful being in a managerial position which is the same with any place you work in really... just make sure you treat all your team nicely, with respect and equally and they shall do same back to you which in turn will make them more likely to want to continue working there and being good at their job which takes stress away from you then. Communication is key! And also set the example for your team, the more effort you put in and care and pride you show for what you're doing, the same will reflect with your team also :)
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I applied in-person. The process took 5 days. I interviewed at Costa (Bridgend, Wales).
I received an email regarding an open interview within the store, after putting my application form in.
The process involved putting the store in half with other customers still in store and creating a circle near the entrance of the store. There was roughly 15 people in this process and 2 people interviewing.
To start the interview, we were asked to say 2 truths and 1 false statement about ourselves around the circle. The next part involved putting our hands in a large bag and picking out a random object and selling it to the circle. This process involved standing in front of everyone and it finishing with having a 'raise your hands if you'd buy this product', which was humiliating.
Extremely uncomfortable and I've never visited Costa since.