InterContinental Hotels Group La Mesa Office | Glassdoor

InterContinental Hotels Group La Mesa, CA (US)

InterContinental Hotels Group La Mesa, CA (US) Reviews

  • Helpful (1)

    "Trying! Cheaply trying!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in La Mesa, CA (US)
    Former Employee - Front Desk Agent in La Mesa, CA (US)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at InterContinental Hotels Group full-time (More than a year)

    Pros

    The hotel travel discount benefits as usual while working for a hotel company.
    Depending on the franchise, advancing and being promoted if lucky.

    Cons

    The PMS system and how it is configured. Yes, this is not just an IHG issue but OPERA is horrible! #1 using a mouse for your entire shift hurts your wrist over time and good luck with OJI
    #2 the way IHG wants to configure OPERA to work makes the job worse! How many steps to do just one thing?
    #3 the new security enhancements are not better but worse. VERY worse! Yes credit cards are security and sensitive information. We as employees are restricted from using or viewing CC #'s when dealing with guests. From swiping credit cards to entering them in manually for credit card authorization forms, this is so frustrating now.
    #4 the pay at some hotels is lower than a bad joke!

    Advice to Management

    Wake up! What are you doing? Do you even think about the processes that you are implementing?!

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InterContinental Hotels Group La Mesa, CA (US) Jobs

InterContinental Hotels Group La Mesa, CA (US) Salaries

Salaries in $ (USD)
Average
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1 employee salary or estimate
About $17k - $19k
$17k
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1 employee salary or estimate
About $43k - $47k
$43k
$47k
About $43k - $47k
$43k
$47k

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