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- Culture & Values
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I have been working at Lyft (Less than a year)
SUMMARY: Driving for Lyft is fun! I have a couple hundred rides under my belt now and am really enjoying it. Riders are 99% wonderful and generally more joyful than when I drive for Uber for some reason. Additionally, the Lyft app is much more accurate in pick-up/drop-off placement than Uber for some reason, so I use Lyft for less stress when I can get the rides. You have to enjoy driving to make this work, but it allows you to enjoy a flexible work schedule.
PAY: Do the math and figure out if you want to put in the hours! Waiting for rides, driving to pickup, waiting for passengers, and finally driving them to the destination limits your rides to about 2 rides per hour. Sometimes they are short $5 rides and sometimes they are $20 airport rides. You can cover a lot of your gas expenses if you make Lyft's weekly power bonuses. 10% bonus if you have 90%+ accept rate / 20 peak rides / 45 total rides Monday-Sunday. 20% bonus if you have 90%+ accept rate / 30 peak rides / 65 total rides Monday-Sunday. If you make $800 in a week, this is an $80 (10%) or $160 (20%) weekly bonus, but will require you to put in 35+ hours or so. Since you are independent contractor it is wise to put 15% of your earnings aside for taxes, 10% for savings, some for car expenses, and however much for health insurance, leaving you with a more meager income. I've done the math and still think it's worth it because I really enjoy the flexibility, independence, and people.
HUGE PRO: Hourly guarantees if offered. You have to have really good ratings and be offered this any given week to take advantage. But if so, Lyft will guarantee ~$30 per hour after expenses for many of the busier hours if you stay online and complete at least 2 rides (regardless of how little you made). It's not a guarantee, nor is it a guarantee you will be offered this, but if so it is a huge blessing!
No upward mobility.
Not as many ride requests as Uber. I have never sat on Uber for more than 30 minutes without a ride request whereas I sometimes sit on Lyft 40+ minutes (granted this is sometimes 10AM-2PM on weekedays) without a request.
Every ride share driver knows this, but there is no job security. You are not guaranteed $1000 per week, nor are you guaranteed the job will continue past next month (in Austin, Uber and Lyft were booted because of politics!). However, there are many drivers who have been disciplined and successful for over a year driving so it gives me hope :D
Advice to Management
Keep working towards refining the tool and service and I think its usage will continue to grow. More importantly, if done with the right processes it will continue to better serve the people who use Lyft.
Would appreciate more rides west of Newark. I will continue to switch to Uber in the mornings if that is where the demand is.
Would be nice if Lyft's fee dropped below 25%, but I appreciate the use of the app and training that Lyft has provided.
Also: rides into NYC from NJ should include a fee for time spent driving back to NJ. I will continue canceling rides to NYC until something is in place. The ride covers the trip and toll INTO NYC, but I lose the $20 or so that I would make that hour just trying to get OUT OF that hell-hole and back to NJ.
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