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I have been working at Merlin Entertainments full-time (More than 3 years)
Pay is lower than average
Advice to Management
Looking for development and oppourtunities then merlin is the place, I love working for the company and have been rewarded many times for the work I do.
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I applied online. The process took 2 weeks. I interviewed at Merlin Entertainments (Chessington, England) in March 2014.
Group activities - performance critique is based on social skills. Groups are tasked with "coming up with a brand for a new ride" and describing it, something that is totally irrelevant to the actual job. Contrived ideas that show little understanding of good theme parks were encouraged as long as they got people chatting, seemed more of a discussion exercise. Not sure what this achieved when the job is about perseverance, efficient reactions and procedure standards in customer service areas.
Then a lot of Merlin-related indoctrination, where we had to choose a Merlin value (from a group known as "The Merlin Way") and say why we embodied the Merlin Way. We had to do primary-school style tasks of arranging laminated words into a sentence that made the Merlin company slogan, and other patronising things.
Then was a one to one session with a manager who asked a few generic questions, which didn't last long at all, before being asked to sign a piece of paper with your weekly availability.