Cotswold Company Norwich

4.2

★★★★★

Recommend to a Friend

Approve of CEO

Ralph Tucker

2 Ratings

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Cotswold Company Norwich Reviews

5.0

★★★★★

Current Employee, more than 5 years

"Great opportunities to learn, lovely people"

3 Nov 2023 - Anonymous Employee in Norwich, England

Recommends

Positive Outlook

Pros

Treated well, very caring environment and feel supported. People matter here. Lovely colleagues. Fast paced so never boring. Opportunities to learn and get involved in things, which you don't get in

Cons

Sometimes too much to do and not enough time, so you work long hours, (no one really expects it though)

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Cotswold Company Norwich Interviews

Experience

Positive100%

Getting an Interview

Applied online100%

Difficulty

2.0

Average

HardAverageEasy

4 Sept 2023
Customer Care Advisor Interview
Anonymous Employee in Norwich, England
Declined Offer
Positive Experience
Easy Interview
Application
I applied online. The process took 1 week. I interviewed at Cotswold Company (Norwich, England) in Aug 2023
Interview
Face to face interview with the customer care manager and a team leader in their head office in Norwich, generally easy basic interview questions ‘what makes good customer service’ ‘ can you give us an example of when you turned around an issue’ The customer care team are hidden to the side of the main head office which feels like a separate operation to the rest of the company.
Interview
What is good customer service
Answer Question

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