- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I have been working at TOPdesk full-time (More than 5 years)
+ TOPdesk has a great (family) culture. Very nice and helpful people, no back stabbing. Good atmosphere in the office. This is very rare for a company
+ A lot of freedom. Sometimes this is hard to handle, when you are not used to it . This gives you a lot of opportunities to do what you like. Since it is an international company, you are also able to explore across borders. However, you have to create this yourself.
+ Personal development. TOPdesk is willing to invest in your personal growth. That's great!
+ Caring and thoughtful employer. They are willing to think with you, help you when you are struggling also during private issues.
- After a few year growth in the company itself is limited. Especially in the Dutch office. Because of the great culture, many people stay for a long time and don't leave. This means the management is not going to change. Has been the same people now for a long time
- Innovation and change. Company is getting very big. Product is getting behind compared to competition. Company is slow paced. TOPdesk tries to work agile, but due many roles now and lack of deciveness by the management things go even slower than before.
- Salary is very low compared to market. Other conditions don't weigh up to this. This is one of the reasons experienced people leave. We need these people to grow even further.
- Lack of winners mentality. Most people think it goes fine the way it is now. That's a pity. You see that this infects the core values of the company in a negative way.
Advice to Management
You should be proud of creating this great culture with great people. Keep this up!
However, TOPdesk keeps on growing. Therefore we need strong leaders with a clear vision. Dare to make decisions. Also try to keep your experienced people by investing in them, otherwise they will leave.
I applied online. The process took 2 weeks. I interviewed at TOPdesk (Delft (Netherlands)) in April 2017.
The interview consisted of two phases, both had soft skills assessment and a tech task. After the first phase HR called me and informed that I have passed through for the next phase.
She also shared her feedback about what went not well during the first step. Sometimes I didn't listen the end of the question and just started answering. One more feedback was that I talked a bit too much and a bit too cheerfully :-) This is my reaction to the situations when I am nervous, in normal life I am a quiet person. So I am grateful for that feedback because during the second phase I payed more attention to these issues and tried to be more myself.
What was a bit surprising is that they very carefully read my motivation letter and had a lot of questions about it. In our industry it is quite uncommon, in my experience it is sufficient if a developer just has a relevant tech stack and pass technical task. I wrote my letter by myself and invested some time to make it a bit more prominent.
So my advise to the applicants: please, write your motivation letter thoroughly, don't copy-paste a generic template from internet. The technical tasks are not too difficult and the interviewers also take into account nervous factor. The attitude was quite friendly. Good luck!