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Virgin Media Birmingham, England

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  • Eagle Court 2 & 3 - Birmingham   Coventry Road, Hatchford Way, Eagle Court   Get Directions

Virgin Media Birmingham, England Reviews

  • Helpful (1)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Sales Representative in Birmingham, England
    Current Employee - Field Sales Representative in Birmingham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Virgin Media full-time (More than a year)

    Pros

    Pay, holiday, flexibility, social, company car

    Cons

    Some Pressure in the role

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Virgin Media Birmingham, England Photos

Virgin Media photo of: Field Operations

Virgin Media Birmingham, England Jobs

Virgin Media Birmingham, England Salaries

Salaries in £ (GBP)
Average
Min
Max
£17,073 per year
£16k
£19k
£17,073 per year
£16k
£19k
£16,933 per year
£15k
£19k
£16,933 per year
£15k
£19k
£22,356 per year
£20k
£24k
£22,356 per year
£20k
£24k

Virgin Media Birmingham, England Interviews

Experience

Experience
46%
27%
27%

Getting an Interview

Getting an Interview
100%

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1.  

    Customer Service Advisor- Outbound Collections Interview

    Anonymous Interview Candidate in Birmingham, England
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Virgin Media (Birmingham, England) in January 2019.

    Interview

    Applied through the website and had to complete a scenario based questionnaire. I was then invited to an telephone interview on the Monday. It was a relaxing interview with some questions followed by a role play. At the end of the phone call I was told I passed and was invited to the assessment centre the following Friday. The assessment day started with introductory session, a powerpoint and us introducing ourselves. We were then taken for a role play session before the actual interview. The roleplay was the same as the one I was given during the telephone interview. I was calling a customer to try and get them to pay the outstanding amount of £102.00. After this we were taken for our individual interviews.
    Shame I didn't get the job as I had a good vibe from there and would've enjoyed it.

    Interview Questions

    • Tell me about a time you got a customer to your way of thinking?   Answer Question
    • Describe the most recent feedback you had from your manager and how did that make you feel?   Answer Question
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