Wells Fargo Roseville Office | Glassdoor

Wells Fargo Roseville, MN (US)

Wells Fargo Roseville, MN (US) Reviews

  • Helpful (1)

    "Changes have been fantastic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retirement Plan Specialist in Roseville, MN (US)
    Current Employee - Retirement Plan Specialist in Roseville, MN (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 3 years)

    Pros

    Managers are trained to help you succeed and develop a career path and help set you up to exceed. There are many training platforms that you can take if you wish. You can job shadow in a different dept. to see if its what you really want to apply for. There are no longer any sales goals. They are rated by reviews and putting the customer first. It is a very customer sentric company now. In the retirement center they were fantastic, understanding of any learning curve new associates have. You are helped by teammates as well as management. The amount of time my manager spent with me was shocking compared to other companies. You actually looked forward to them stopping by instead of dreading it. You are not yelled at for a mistake at all. I Love this company. I only left because my boyfriends father got leukemia in Arizona. I can reapply and come back, but I am moving.

    Their benefits are spectacular. in addition to your PTO they also provide you with 2 additional days to use on personal holidays for those of us that celebrate other holidays, you also get 2 more days to use for volunteering (can even be to supervise a school trip with your kid!). You also can use your PTO whenever you want, it does not have to accrue (Unless you quit and have used more than you have technically earned, then you have to pay back what the difference is, obviously.) I can't say enough good about Wells. I was Anti-Wells and pissed at them for a long while. They have really turned around!

    Cons

    FMLA with any company only covers blood relatives or official in-laws. The data entry dept is still (personnel mentality wise) is still stuck in the dark ages. They yell at you, you are not allowed to talk, very goal oriented and if you meet your daily goal early in the day, you are automatically handed more work and then made to stay late. I do not suggest Data entry at all for wells fargo. I loved the work, but the team in that area alone was torture. I barely made it a year (you have to stay a year before you can transfer out of the department).

    Advice to Management

    I think somebody should go into work in data entry for 2-3 months and watch the team and how they operate. Literally takes that long for them to show their true colors and see their favortism. Otherwise, continue the great work on developing the team across the nation in all the positions! Being a teller was great, Retirement specialist was amazing despite being on the phones all day, haha.

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Wells Fargo Roseville, MN (US) Jobs

Wells Fargo Roseville, MN (US) Salaries

Salaries in $ (USD)
Average
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About $69k - $79k
$69k
$79k
About $69k - $79k
$69k
$79k
About $37k - $41k
$37k
$41k
About $37k - $41k
$37k
$41k
About $31k - $34k
$31k
$34k
About $31k - $34k
$31k
$34k

Wells Fargo Roseville, MN (US) Interviews

Experience

Experience
67%
33%
0%

Getting an Interview

Getting an Interview
67%
33%

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    Retirement Service Representative Interview

    Anonymous Employee in Roseville, MN (US)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took a week. I interviewed at Wells Fargo (Roseville, MN (US)) in February 2017.

    Interview

    Short phone interview conducted a day after I applied. Offered an in person interview before the phone interview ended. In person interview was pretty general, did have to conduct a 2-5 minute presentation that was provided to me a few days before the interview. Just based on the general concepts of retirement 401K and Pension plans. In person interview was with 2 hiring managers and took not more than 30 minutes. Received job offer before I even got home from the interview.

    Interview Questions

    • What is a defined contribution (401k) plan? What is a defined benefit (pension) plan? What are 3 top qualities of a customer service representative? Name a time you provided excellent customer service.   Answer Question
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