Mission: Insurance simply driven
I worked at 1st Central Insurance full-time (More than 3 years)
Genuinely fabulous place to work with great people, a real ambition for change and an infectious fast paced entrepreneurial environment, there is never a dull day!. A fun place with focus on well-being, personal learning and development, great benefits too.
Historically too much divide between individual subsidiary companies, but this is changing and all starting to work as one company.
Advice to Management
Get some females on your board.
I applied online. I interviewed at 1st Central Insurance.
Online test, telephone and then onsite interview at Haywards Heath. A mix of strength, competency, technical and free form questions.
The questions are not too challenging, but require some thought and detailing.
Overall the atmosphere is friendly and the interviewers will be interested in your strength, so don't be afraid to do your best!
Our customers are at the heart of every decision we make, that’s why last week we celebrated Customer Service Week.
It was a week dedicated to improving and celebrating customer service at 1st CENTRAL and was filled with plenty of activities to keep everyone involved. We even managed to send a handful of our executive team onto the frontline to sit on the phones with our agents so they could see what a great job they do day in, day out.
It’s important to remember what an important role customer service has on a business and so on the final day of Customer Service Week we focussed on recognising and rewarding our people who continuously go above and beyond for our customers, and each other.
We’ve had a phenomenal year to date and we’re excited to see where the future takes us and how we can continue to deliver a quality service to our customers.
This time nine years ago we were a startup looking to make a difference in the car insurance world. Now, nine years later we've just sold our 3 millionth policy and were crowned Motor Insurance Provider of Year at the MoneyAge Awards. To top off a couple of fantastic months we’ve recently celebrated our 9th anniversary with our annual parties in Brighton and Manchester. Check out some of the great photos!—22 days ago