Working at AAA Northern California, Nevada & Utah | Glassdoor.co.uk

AAA Northern California, Nevada & Utah Overview

Walnut Creek, CA (US)
1001 to 5000 employees
1907
Company - Private
Membership Organisations
£2 to £5 billion (GBP) per year
Unknown
Welcome to AAA Northern California, Nevada, and Utah, also serving Arizona, Alaska, Wyoming, and Montana.

We believe our team should make their mark: over every mile and at every moment, we pride ourselves at helping our Members outsmart life’s ... Read more

Mission: We believe in unleashing the innovative spirit of our team to create Members for life.

AAA Northern California, Nevada & Utah Reviews

2.8
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Tim Condon
132 Ratings
  • "Dispatch"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dispatcher in Clearfield, UT (US)
    Former Employee - Dispatcher in Clearfield, UT (US)
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at AAA Northern California, Nevada & Utah full-time (More than 3 years)

    Pros

    Wages are very competitive for this area.

    Cons

    Turn over rate is so high that is causes double, triple your work. Team work is non-existent. Due to having different Service centers no one is on the same page. It def. Falls under call center environment, even the Dispatch department. Dispatch should not run on the same terms/quota of a call center. Great Benefits and You will be sure to work 110% for then. AAA values as a company are held to a high standard but when it lacks in management, it feeds down the chain and losses it standards.

See All 293 Reviews

AAA Northern California, Nevada & Utah Photos

AAA Northern California, Nevada & Utah photo of: Grand opening of our Next Generation Branch Design
AAA Northern California, Nevada & Utah photo of: AAA Vice-President of Communications and Community Impact, Marianne Campbell presented a check for $6,000 the American Red Cross of the Bay Area.
AAA Northern California, Nevada & Utah photo of: We are proud to help the Washoe County community by volunteering to help make upgrades to Rancho San Rafael Regional Park. 200 employees came together to restore and renovate the park.
AAA Northern California, Nevada & Utah photo of: On Wednesday, October 7, an important milestone for AAA NCNU was reached—the Member Service Center in Clearfield, Utah held a ribbon-cutting ceremony commemorating its official grand opening.
AAA Northern California, Nevada & Utah photo of: Josephine C. - ERS Specialist I Since 2008
AAA Northern California, Nevada & Utah photo of: Alfonso S. - Licensed Sales Associate Since 2005
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AAA Northern California, Nevada & Utah Interviews

Experience

Experience
79%
8%
13%

Getting an Interview

Getting an Interview
32%
26%
21%
11
5
5

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    Corporate Recruiter Interview

    Anonymous Employee in Walnut Creek, CA (US)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at AAA Northern California, Nevada & Utah (Walnut Creek, CA (US)) in July 2018.

    Interview

    GREAT process! I applied online and Tristeon called and interviewed me over the phone. He was professional and knowledgeable on both AAA as well the recruitment process. He then scheduled me to meet with Beth the manager onsite. I came onsite and LOVED the team and environment! After the onsite, the offer was made and I excepted! AWESOME team lead by a WONDERFUL manager!

    Interview Questions

See All 40 Interviews

AAA Northern California, Nevada & Utah Awards & Accolades

  • MEMBER SERVICE CENTER HONORED AS EMPLOYER OF THE YEAR!, Davis County Chamber of Commerce, 2015
  • Gold Award for Corporate Citizenship by the Optimas Awards, Workforce Magazine, 2016
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Work at AAA Northern California, Nevada & Utah? Share Your Experiences

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