Working at AO |

AO Overview

Bolton, England
1001 to 5000 employees
Company - Public
Consumer Electronics & Appliance Shops
Unknown / Non-Applicable
We may have started small, but we’ve always had very big ideas, like totally changing the way people buy appliances. We launched in 2001 and we just haven’t stopped, a years’ worth of achievements always seems more like three at AO. Our customers ... Read more

Mission: We want for everyone to know who we are, trusted for our difference, and to love us for it!

Glassdoor Awards

Top CEOs: 2016 (#9)

Best Places to Interview: 2017 (#15)

AO Reviews

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AO CEO Steve Caunce
Steve Caunce
14 Ratings
  • "AO Lets Go . Great company to work for"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Advisor in Bolton, England
    Current Employee - Customer Service Advisor in Bolton, England
    Positive Outlook
    Approves of CEO

    I have been working at AO full-time (More than a year)


    Great company to work for, great people, management, and great work ethos.
    Plenty of scope for progression.

    Since my time here, I have seen colleagues move into different areas of the business, Marketing, HR, Training, Senior Team Members, and Managers. The pathway for those that wish to progress with help and guidance are second to none.

    Vibrant company, free beverages, breakfast, car park, chocolates, and so on. Gym membership, prices less than a glass of wine or a pint of beer. Share save scheme, cycle to work and much more. Lots of perks.

    We get busy at times, not bad at all, good to be busy, I call it security in the job and the business going in the right direction, AO is growing, growing fast.

    Targets set are achievable, good to get that bit extra in the wage packet each month.

    New employees who apply for the role Customer Service Advisor go through the Academy with full training. Looked after, allowed to develop and grow.

    We have an excellent Training and Development team providing regular training sessions.

    What is good is we have a voice, and it is heard, so any issues that you may have you can always speak to your Manager who will always have a listening ear. And also the Task Force, our Task Force, our voice. The Task Force also help greatly with the fun element and organising events. Good social events and lots to do.

    C.E.O well, like our founder of AO, you will be pleasantly surprised in finding a person who cares about all staff and the business. Someone who takes time to talk to everyone in the business usually on a monthly basis.

    Overall, working at AO is a great place to be.


    Wagon Wheels replace them with "crunchie" bars

    Advice to Management

    Keep up the great work and adopt the .."if your name is not on the list , you are not getting in" scenario...Keep those that desire and enjoy to working at AO. .
    Those that don't , well there name is not on the list..

See All 178 Reviews

AO Photos

AO photo of: Red Nose Day Call Centre 2017
AO photo of: Learning at Work Week in our Head Office in Bolton
AO photo of: Our AO 3 Peaks team!
AO photo of: 30 AO'ers volunteered for the 'One Love Manchester' concert, to help raise money for the Manchester terror victims and families.
AO photo of: Learning at Work Week in our Bolton HQ
AO photo of: Founder and Executive Director John Roberts giving a talk to local school children for our apprentice challenge day
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AO Interviews



Getting an Interview

Getting an Interview




  1. Helpful (1)  

    Software Engineer Interview

    Anonymous Employee in Bolton, England
    Accepted Offer
    Positive Experience
    Difficult Interview


    I applied through an employee referral. The process took 2 days. I interviewed at AO (Bolton, England) in February 2014.


    2 stages; 1- technical test, 2 - interview
    I applied for a Software Engineer position and they conducted a technical test (code kata) followed by some technical questions. Then the 2nd stage was a face to face interview.

    Interview Questions

    • Asked about personal growth plan and what techniques do I use to improve my skill set   1 Answer
See All 97 Interviews

AO Awards & Accolades

  • Best UK Retailer, GlobalData, 2017
  • Number 1 Retailer to work for in 2016 According to Employees, Retail Week, 2016
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