Working at Admiral Group |

Admiral Group Overview

Cardiff, Wales
5001 to 10000 employees
Company - Public (ADM)
Insurance Operators
£2 to £5 billion (GBP) per year
As the only FTSE 100 Company in Wales and officially the Sunday Times’ ‘Best Company To Work For’ in the UK, Admiral is an innovative, profitable and fast-growing financial services company.
Launched in 1993 with just one brand, 57 members ... Read more

Mission: Our philosophy is a simple yet effective one: people who enjoy what they do, do it better. Our 9,000 employees are right at the heart of our success. We put a lot of effort and investment into making sure our organisation is a happy place to work, where challenge and career ... Read more

Admiral Group Reviews

  • "Best career move I've ever made"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Motor Claims Handler in Newport, Newport, Wales
    Current Employee - Motor Claims Handler in Newport, Newport, Wales
    Positive Outlook
    Approves of CEO

    I have been working at Admiral Group full-time (More than 3 years)


    It's like one big family at Admiral, I really do love my job. The role can be challenging at times but they really do make it worth working there. Team and department days out, a great social life and huge benefits from working here. I would recommend it to anybody and everybody, it'll be a move you won't regret at all. They're brilliant with being understanding with childcare and flexible working hours, and everybody is so appreciable right up to the big bosses!


    A few angry customers here and there but nothing at all off putting.

See All 192 Reviews

Admiral Group Photos

Admiral Group photo of: Ty Admiral Cardiff office entrance
Admiral Group photo of: Looking down onto a building site, Cardiff (Photo thanks to Geograph user Robin Drayton, Some Rights Reserved)
Admiral Group photo of: The Sunday Times Awards
Admiral Group photo of: Mr X Appeal in Admiral
Admiral Group photo of: Admiral staff member won Suzuki Swift in the Big Prize draw competition
Admiral Group photo of: Customer Services Swansea
See All PhotosSee All

Admiral Group Interviews



Getting an Interview

Getting an Interview




  1. Helpful (1)  

    Claims Handler Interview

    Anonymous Interview Candidate in Cardiff, Wales
    Declined Offer
    Negative Experience
    Average Interview


    I applied online. I interviewed at Admiral Group (Cardiff, Wales) in August 2017.


    Applied online had a telephone interview then was asked to attend a meet and greet which was 4 hours long. First hour was talk about the company and then you need to go into pairs then do an ice breaker then you asked questions about the business in pairs to answer. The recruitment officer seemed to have already taken a favoritism approach to one of the lads who just left uni and a older women who used to work for tgem in the past. Then for 2 and a half hours you listen to a current claims handler in the phone. Within these 3 and half hours I saw alot of passive aggressive personalities from current staff which made me question if I want to be there. A manager said that it's crazy and they would look else where for job if they could and they are banned from interviewing as they put people off. When I was listening to the handler they said that they waste their time each day. So again do I really want to be in this environment? I dont think so. Then you do a telephone test where you take a call from manager and have to follow instructions on 4 bits of paper and you get the call randomly weather you are ready or not. I was not they gave me 3 seconds to read the 4 page instruction. Then you back and listen to more calls for 20mins or so then 121 interview with the operations manager and a team leader. Strange 121 interview as they didn't seem to want ask when they said *excuse me whilst I text from my mobile* again do i want this type atmosphere in my life? So I carried on and was asked basic questions. After the 4 hours I really didn't want the job.

    Interview Questions

    • What celebrity inspires you?   1 Answer
    • How would you feel if other staff was involved in a game e.g. a hot dog competition before your shift started and you wasn't involved?   Answer Question
See All 71 Interviews

Admiral Group Awards & Accolades

  • 30 Best Big Companies to Work For, The Sunday Times (UK), 2017
  • UK’s Best Workplaces – Large Category, Great Place to Work Institute, 2016
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